The earlier part of this review (Child Abuse Review 6, 191–198) considered issues of technical choice and clinical management which arise in the medical imaging of abused children. The present article highlights the contextual knowledge, interpersonal skills and workplace support which are needed. Radiographers are required to use a range of interpersonal skills in creating a child‐friendly environment in a technological setting, and in responding to parents who may be upset or angry. Like anyone else dealing with child abuse they may experience strong emotions and it is important that workplace support as well as professional education equips them for this aspect of their work. Departments which deal mainly with adults are likely to face difficulties in dealing appropriately with children, and it is recommended that further work is undertaken to find creative solutions to the problems which arise. There are implications for superintendent radiographers and for those responsible for education and training. © 1997 John Wiley & Sons, Ltd.