“…Decision‐making at the point of child protective services (CPS) intake is a challenge in all developed child protection systems. Across the world and over a significant period of time, CPS agencies have faced stark challenges in achieving responses that minimize the ‘false positives’ that result in unnecessary intrusions into family life and the ‘false negatives’ that result in grave consequences when maltreatment goes undetected (Bescharov, 1986; Besharov, 1991; Broadhurst et al, 2009; Browne & Saqi, 1988; Parton, Thorpe, & Wattam, 1995; Thorpe, 1994). Such challenges are largely a function of historically insufficient resources, dramatic increases in referrals over time, and ongoing difficulties in maintaining a skilled workforce (General Accounting Office, 1997) and are periodically compounded by child maltreatment tragedies that result in intense public criticism and scrutiny (Ayre, 2001; Pollard, 2017).…”