ChatGPT User Experience: Implications for Education

Zhai, Xiaoming

doi:10.2139/ssrn.4312418

Cited by 225 publications

(99 citation statements)

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“…The results revealed that ChatGPT has the potential to revolutionize education in different ways. This was also reported in several studies (Firat, 2023;Susnjak, 2022;Zhai, 2022). However, several concerns about using ChatGPT in education (the focus of this present study) were identified and discussed from different perspectives as follows:…”

Section: Discussionsupporting

confidence: 73%

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What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

Tlili

Shehata

Adarkwah

et al. 2023

Smart Learn. Environ.

390

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Artificial Intelligence (AI) technologies have been progressing constantly and being more visible in different aspects of our lives. One recent phenomenon is ChatGPT, a chatbot with a conversational artificial intelligence interface that was developed by OpenAI. As one of the most advanced artificial intelligence applications, ChatGPT has drawn much public attention across the globe. In this regard, this study examines ChatGPT in education, among early adopters, through a qualitative instrumental case study. Conducted in three stages, the first stage of the study reveals that the public discourse in social media is generally positive and there is enthusiasm regarding its use in educational settings. However, there are also voices who are approaching cautiously using ChatGPT in educational settings. The second stage of the study examines the case of ChatGPT through lenses of educational transformation, response quality, usefulness, personality and emotion, and ethics. In the third and final stage of the study, the investigation of user experiences through ten educational scenarios revealed various issues, including cheating, honesty and truthfulness of ChatGPT, privacy misleading, and manipulation. The findings of this study provide several research directions that should be considered to ensure a safe and responsible adoption of chatbots, specifically ChatGPT, in education.

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Section: Discussionsupporting

confidence: 73%

“…Several preprints of studies and numerous blog posts and media outlets have reported the advantages of ChatGPT in education (Zhai, 2022); some have even provided guidelines on using it in classrooms (Lieberman, 2023;Mollick & Mollick, 2022;Ofgang, 2022). However, the potential concerns of chatbots haven't been investigated as much.…”

Section: Introductionmentioning

confidence: 99%

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

Tlili

Shehata

Adarkwah

et al. 2023

Smart Learn. Environ.

390

View full text Add to dashboard Cite

show abstract

“…Our students are often digital natives who use technology more effortlessly and intuitively than their teachers. Our recommendations for students are to work on both their strengths and weaknesses further: Journal of Applied Learning & Teaching Vol.6 No.1 (2023) be aware of academic integrity policies and understand the consequences of academic misconduct; be digitally literate, master AI tools (Zhai, 2022) and increase employability as a result; write assignments and use AI as a set of tools as a way to improve writing skills and generate new ideas, rather than simply copying and pasting text; use high-quality sources and be wary of substandard sources, misinformation and disinformation (Kefalaki & Karanicolas, 2020); read widely and voraciously to improve critical and creative thinking; learn how to use AI language tools such as ChatGPT to write and debug code (Zhai, 2022); and practise the use of AI language tools (like ChatGPT) to solve real-world problems (Zhai, 2022).…”

Section: Recommendations For Studentsmentioning

confidence: 99%

ChatGPT: Bullshit spewer or the end of traditional assessments in higher education?

2023

JALT

269

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“…• Provide personalized tutoring: Since ChatGPT can reply to user questions, it can offer students a personalized learning experience in their own learning styles and pace 17 . This model is designed to answer the questions asked of it.…”

Section: Opportunitymentioning

confidence: 99%

Opportunities and Challenges of ChatGPT in Academia: A Conceptual Analysis

Islam

2023

Preprint

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ChatGPT, also known as GPT-3, is an AI-based natural language model that has gained a lot of attention in recent times due to its potential applications in various sectors including academia, health, and the like. This AI model is able to offer various automated tasks in the academic sector which were traditionally performed by humans consuming a huge time and effort. This short communication aims to explore the possible opportunities and challenges of ChatGPT in the academic domain. To attain this objective, data are collected from online resources and analyzed following the noticing-collecting-thinking model. As outcomes, the opportunities and challenges of this AI model are described into four concerns of academic domain including research, education, personal skill development and social.

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ChatGPT User Experience: Implications for Education

Cited by 225 publications

References 0 publications

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education

ChatGPT: Bullshit spewer or the end of traditional assessments in higher education?

Opportunities and Challenges of ChatGPT in Academia: A Conceptual Analysis

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