ChatGPT in Dentistry: A Comprehensive Review

Abstract

Chat generative pre-trained transformer (ChatGPT) is an artificial intelligence chatbot that uses natural language processing that can respond to human input in a conversational manner. ChatGPT has numerous applications in the health care system including dentistry; it is used in diagnoses and for assessing disease risk and scheduling appointments. It also has a role in scientific research. In the dental field, it has provided many benefits such as detecting dental and maxillofacial abnormalities on panoramic radiographs and identifying different dental restorations. Therefore, it helps in decreasing the workload. But even with these benefits, one should take into consideration the risks and limitations of this chatbot. Few articles mentioned the use of ChatGPT in dentistry. This comprehensive review represents data collected from 66 relevant articles using PubMed and Google Scholar as databases. This review aims to discuss all relevant published articles on the use of ChatGPT in dentistry.

Unveiling the ChatGPT phenomenon: Evaluating the consistency and accuracy of endodontic question answers

“…However, it is important to note that there is a crucial difference between the creation and training of an AI chatbot by a group of experts and the use of general LLMs such as ChatGPT, which retrieve information from various sources, some of which may be unverified. This may result in inaccurate or unreliable content, which could be detrimental to both patients and dental professionals (Alhaidry et al, 2023). Therefore, before implementing this technology, it is critical to consider the inherent limitations and potential risks to ensure the accuracy and reliability of the information provided (Eggmann et al, 2023).…”

“…In dentistry, various applications of AI have been proposed, including aiding diagnosis, improving dental telemedicine services, supporting decision-making, optimizing clinical workflow, reducing costs, supporting research and improving teaching (Alhaidry et al, 2023;Eggmann et al, 2023;Sallam, 2023;Suárez et al, 2022). Few studies have evaluated the answers provided by AI in the field of endodontics.…”

Leveraging ChatGPT for ophthalmic education: A critical appraisal

“…11 Therefore, it should be viewed as a supplementary resource rather than a replacement for expert guidance and hands-on training. 12 While ChatGPT can generate coherent responses, it may not fully grasp the context of a question or the nuances of ophthalmic cases. Consequently, it might produce answers that are factually correct but not entirely relevant to the specific query.…”

Is the field of endodontics prepared to utilise ChatGPT?

“…Its ability to offer immediate feedback, clarify doubts and provide information tailored to their specific health condition and oral hygiene needs makes it a valuable resource. Notably, it plays a crucial role in patient education, empowering them with knowledge before and after treatments [8].…”