“…As such, co-destruction might occur on a voluntary (intentional) or involuntary (accidental) level, with resources leading to an overall diminishment of value (Plé & Chumpitaz Cáceres, 2010). Considering resource integration as phenomenological (Helkkula, Kelleher, & Pihlström, 2012), it is important to adopt a more critical perspective to understand ICTs as a resource. Although technology might be "a resource at one level, the same technology could be considered as a resistance at a different level, or different context" (Akaka & Vargo, 2014, p.374).…”