“…Theories of occupational health and performance have hypothesized that providing people control over their work serves to improve mental health, job satisfaction, and performance (e.g., the job characteristics model [Hackman & Lawler, 1971], the sociotechnical systems approach [e.g., Emery & Trist, 1960], action theory [Frese & Zapf, 1994;Hacker, Skell, & Straub, 1968], and the demandscontrol model [Karasek, 1979]). In line with these theories of work control and employee health, Terry and Jimmieson (1999, p. 131) noted, in their review of this research literature, that there appears to be "consistent evidence" that high levels of worker control are associated with low levels of stress-related outcomes, including anxiety, psychological distress, burnout, irritability, psychosomatic health complaints, and alcohol consumption.…”