Chapter 10 Training Day –– Intercultural Communication Training for Expatriates: The Quest to Improve Intercultural Communication Competence

Kupka, Bernd

doi:10.1108/s1876-066x(2011)0000027013

Cited by 3 publications

(4 citation statements)

References 49 publications

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“…Therefore, examining how individuals interpret and handle cross-cultural differences in a host-culture context is very important for corporate success (Berry, 2009;Xu, 2013). Accordingly, Kupka (2015) affirm that there is a certainty of relationship between intercultural training and the development of intercultural communication competence. Equally, Mansour and Wood (2010) indicate that formalized training programs and informal practices such as relating with coworkers, locals, and neighbors are major factors in assisting expatriates' adjustment and their communications in subsidiary location.…”

Section: Literature and Hypotheses Thc And CCCmentioning

confidence: 97%

Assessing the impact of cross-cultural communication competence on expatriate business operations in multinational corporations of a Sub-Saharan African context

Abugre

Debrah

2019

Int'l Jnl of Cross Cultural Management

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This study investigated the impact of cross-cultural communication competence (CCC) on expatriates’ work outcomes in emerging economies. Using a convergent parallel design methodology of data collection comprising an in-depth face-to-face interview with 21 expatriate executives, and a quantitative survey of 204 expatriates in various subsidiaries in Ghana, a structural equation modeling and a content analysis were the basis of data analysis. Findings suggest that host country culture is related to CCC. Additionally, expatriates’ CCC is influenced by multicultural team effectiveness and their interpersonal skills. The work recommends training of expatriates in cross-cultural communication for subsidiary assignments.

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Section: Literature and Hypotheses Thc And CCCmentioning

confidence: 97%

Assessing the impact of cross-cultural communication competence on expatriate business operations in multinational corporations of a Sub-Saharan African context

Abugre

Debrah

2019

Int'l Jnl of Cross Cultural Management

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“…(5) appropriateness. Kupka and Phillips (2005) and Kupka et al (2006a, b) expand this initial construct to include six more dimensions in their creation of the Rainbow Model of Intercultural Communication Competence:…”

Section: A Construct For Consulting Competencementioning

confidence: 99%

“…Additionally, investigations into breaking down the entire concept and differentiating between individual elements within these 11 building blocks needs to be conducted to create a similarly effective assessment tool such as the Rainbow Model of Intercultural Communication Competence by Kupka et al (2006a). Such research can be done with a variety of stakeholders in mind.…”

Section: Future Research On Consulting Competencementioning

confidence: 99%

Experientially educating future consultants: benefits, challenges, and constructs

Kupka

Westover

Workman

2016

Journal of Applied Research in Higher Education

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Purpose – The purpose of this paper is to discuss experiential education as a way to develop future consultants in human resource management and marketing with the goal of developing consulting competence. Design/methodology/approach – This is a conceptual paper that proposes, outlines, and discusses a model, containing 11 dimensions of consulting competence. Findings – The conceptual model includes 11 building blocks: foreign language competence, non-verbal competence, perception of cultural distance, cultural self-awareness, knowledge, skills, motivation, effectiveness, appropriateness, contextual interaction patterns, and affinity. Considerations for each of these elements are introduced and discussed. Practical implications – This model and the explanation of its components should guide management and marketing educators in their efforts to build and develop experiential education programs of excellence. Originality/value – The model proposed and outline in this paper will assist institutions of higher education and faculty members to guide students in their development of a successful career in consulting.

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“…One of its authors B. Kupka (2011) argues that the 10-dimension model is much wider than conventional models of 5 elements, and it is also not directed solely to one linguistic (Kim, 1993 model) or cultural side. The Rainbow model presents intercultural competence as some sort of subjective, episodic context-dependent process management, based on (un)met expectations.…”

Section: Rudd Lawsonmentioning

confidence: 99%

Intercultural Competence and Internationalization: Benefits for the Development of Small and Medium Enterprises Expanding the Business in Foreign Markets

Vveinhardt¹,

Dabravalskytė²

2014

JGBM

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A globalisation created the opportunities of growth and development for enterprises as well as many challenges to face. Enterprises are forced to compete and internationalize their activities if they prefer to stay on the market. The article analyses the earlier studies on the issues of internationalization of enterprises, intercultural competence and its significance in international business; the concepts of culture, intercultural competence and internationalization formulated by different authors are presented, their features are distinguished; various instruments to evaluate and improve intercultural competence and the significance of intercultural competence for internationalization of enterprises are discussed.

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Chapter 10 Training Day –– Intercultural Communication Training for Expatriates: The Quest to Improve Intercultural Communication Competence

Cited by 3 publications

References 49 publications

Assessing the impact of cross-cultural communication competence on expatriate business operations in multinational corporations of a Sub-Saharan African context

Assessing the impact of cross-cultural communication competence on expatriate business operations in multinational corporations of a Sub-Saharan African context

Experientially educating future consultants: benefits, challenges, and constructs

Intercultural Competence and Internationalization: Benefits for the Development of Small and Medium Enterprises Expanding the Business in Foreign Markets

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