Abstract:Background: Seriously ill patients admitted to the Intensive Care Unit (ICU) experience severe spiritual and existential distress. Patients’ surrogate decision makers face the burden of making complex decisions about their loved ones’ care. Experienced chaplains may play a role in assisting with decision-making, possibly by aligning patients’ values and wishes with treatment plans and avoiding non-beneficial aggressive measures. Objectives: To identify associations between chaplaincy care and length of stay (L… Show more
“…She describes chaplains’ work in terms of individual support, rituals and ceremonies, mediating and bridging community, and being present to show how institutional more than personal factors shape what chaplains do (Cadge 2023). Additional typologies of chaplains’ work, some connected to outcomes, further delineate how chaplains spend their time and the influence it can have on patient satisfaction, anxiety, and other individual level measures of recipient well-being (Alghanim et al 2021; Chow et al 2021; Damen et al 2020; Labuschagne et al 2021; Snowden and Telfer 2017; Tan et al 2020).…”
The chaplain’s role, as perceived by chaplains, is well-studied. The ways in which care-recipients understand the chaplain’s role is not. This article analyzes interviews with 38 people who interacted with chaplains. We find that respondents understood the chaplain’s job to be multidimensional. We describe this multidimensionality through a “jobs to be done” framework showing that chaplains offer social listening, emotional comfort, and functional practical religious support. From the perspective of care recipients, religion defines the master status of chaplains, a perspective different from that of chaplains themselves. Respondents felt that religion was the least ambiguous part of their interaction with a chaplain. These findings complicate scholarly and personal narratives that center “presence” rather than religion when talking about chaplaincy and spiritual care. We suggest that chaplains could mitigate professional identity tensions by centering desires for religious and spiritual care.
“…She describes chaplains’ work in terms of individual support, rituals and ceremonies, mediating and bridging community, and being present to show how institutional more than personal factors shape what chaplains do (Cadge 2023). Additional typologies of chaplains’ work, some connected to outcomes, further delineate how chaplains spend their time and the influence it can have on patient satisfaction, anxiety, and other individual level measures of recipient well-being (Alghanim et al 2021; Chow et al 2021; Damen et al 2020; Labuschagne et al 2021; Snowden and Telfer 2017; Tan et al 2020).…”
The chaplain’s role, as perceived by chaplains, is well-studied. The ways in which care-recipients understand the chaplain’s role is not. This article analyzes interviews with 38 people who interacted with chaplains. We find that respondents understood the chaplain’s job to be multidimensional. We describe this multidimensionality through a “jobs to be done” framework showing that chaplains offer social listening, emotional comfort, and functional practical religious support. From the perspective of care recipients, religion defines the master status of chaplains, a perspective different from that of chaplains themselves. Respondents felt that religion was the least ambiguous part of their interaction with a chaplain. These findings complicate scholarly and personal narratives that center “presence” rather than religion when talking about chaplaincy and spiritual care. We suggest that chaplains could mitigate professional identity tensions by centering desires for religious and spiritual care.
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