Changing roles and new perspectives: towards market orientation in public transport

Molander, Sofia

doi:10.1007/s11116-017-9781-3

Cited by 7 publications

(7 citation statements)

References 18 publications

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“…First, the analysis has shown the adequacy of Young's definition of domination and its constitutive dynamics in analysing transport planning documents highlighting processes and discourses which would have been overlooked by distributive approachesdynamics such as the growth imperative, the privatization of citizens and the ideology of expertism. The dynamics identified are closely related to the market opening of the Swedish public transport system (Molander, 2018;van de Velde, 2014) and need to be addressed if we want transport plans to contribute to social justice.…”

Section: Discussionmentioning

confidence: 99%

Justice in Regional Transport Planning through the Lens of Iris Marion Young

Vitrano

Lindkvist

2021

Planning Practice & Research

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The paper investigates whether and how regional public transport plans in Sweden address issues of social justice. Drawing upon a theoretical and analytical framework based on Young's concept of domination and using a critical discourse analysis conducted on regional transport plans in three Swedish regions (Skåne, Stockholm and Västra Götaland), we identify discourses potentially resulting from and reproducing domination dynamics. The analysis highlights the centrality of economic growth goals and the framing of public transport users as customers not involved in the decision-making processes, which contradicts the declared justice and sustainability aims of the plans.

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Section: Discussionmentioning

confidence: 99%

Justice in Regional Transport Planning through the Lens of Iris Marion Young

Vitrano

Lindkvist

2021

Planning Practice & Research

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“…Moreover, there is a large number of studies on MO in different sectors of the economy in general and in the transport chain in particular (Molander, 2018). However, relevant studies in the context of shipping companies are rather limited (Tseng and Liao, 2015;Pantouvakis, 2014;Pantouvakis et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

Examining the impact of market orientation on service quality in shipping companies: the role of risk propensity

Pantouvakis

Karakasnaki

2021

IJQSS

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Purpose The purpose of this study is to investigate the relationship between market orientation and service quality in the context of shipping companies. Moreover, this study aims to explore the moderating role of risk propensity in the above-mentioned relationship. Design/methodology/approach A research study was carried out on a sample of 255 shipping companies located in Greece. Data were obtained through a structured questionnaire from the managing directors or other senior executives. Data were analyzed through exploratory and confirmatory factor analyses, while the hypothesized relationships were determined through regression analyzes. Findings The analysis of the empirical data shows that intelligence generation and responsiveness have a positive and significant impact on the service quality of shipping companies. Also, the findings showed that this relationship is influenced by the degree of risk propensity, revealing, thus its moderating role on the market orientation – service quality link. Originality/value The current study contributes to the literature by examining for the first time the moderating role of risk propensity in the relationship between market orientation and service quality. Additionally, this is the first study that attempts to investigate the way the dimensions of market orientation predict service quality in the context of shipping companies.

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“…One variable that has been posited is market orientation by local government aimed at improving community participation (Mitchell et al , 2013). However, such orientation needs to be effectively perceived by the community (Molander, 2018).…”

Section: Introductionmentioning

confidence: 99%

Millennials’ support for tourism development: the effect of market orientation by governments

Parra-López

Martínez-González

Barrientos–Báez

2021

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Purpose This study aims to investigate the impact of local government market orientation as perceived by Millennials on their intention to support tourism development. Design/methodology/approach An online survey administered to a sample of 418 Millennials was designed for descriptive and causal data analyses. Findings The results show that Millennials’ intention to support tourism is high and depends on perceived market orientation. In the proposed model, market orientation by local government directly predicts perceived benefits and attitudes, and indirectly, the intention to support. Economic benefits are not the only relevant benefits to Millennials. Research limitations/implications The main limitation of this work is related to the selection and combination of the internal and external variables included in the proposed model, given the great diversity of variables in the literature in this field. Practical implications This study allows us to predict and encourage Millennials’ intention to support tourism development through very few variables. This study is of theoretical and practical interest to local government, tourism firms, educators and researchers. These entities can, thus, encourage the support process collaboratively among Millennials. Originality/value This predictive study of Millennials’ intention to support includes variables that have not been previously studied together. Through market orientation by local government, the organizational world and young consumers are connected. The generational approach adopted allows the use of global actions to encourage Millennials’ support.

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Changing roles and new perspectives: towards market orientation in public transport

Cited by 7 publications

References 18 publications

Justice in Regional Transport Planning through the Lens of Iris Marion Young

Justice in Regional Transport Planning through the Lens of Iris Marion Young

Examining the impact of market orientation on service quality in shipping companies: the role of risk propensity

Millennials’ support for tourism development: the effect of market orientation by governments

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