“…Stoner et al, 2006 distinguish the "four C" model that reveals the results of management in the human resource management process, in which the expression of leadership is important: commitment, competence, congruence, cost-effectiveness. These components of the model allow us to explain the guidelines of managerial leadership in terms of commitment, competence, congruence, and cost-effectiveness (Chlivickas, Papšienė, & Papšys, 2010;Chlivickas & Luckutė, 2016;Brunetto & Beattie, 2020). The ever-changing social environment poses new challenges for the social services sector, society, community, so the manager must not only perform his / her direct management and leadership functions but also become an organizer and innovator of management practice (Lynch-Cerullo & Cooney, 2011;Carnochan et al, 2019;Hwang, 2019).…”