Changes in the utilisation of acute hospital care in Ireland during the first wave of the COVID-19 pandemic in 2020

Abstract

Background: Reduced and delayed presentations for non-COVID-19 illness during the COVID-19 pandemic have implications for population health and health systems. The aim of this study is to quantify and characterise changes in acute hospital healthcare utilisation in Ireland during the first wave of COVID-19 to inform healthcare system planning and recovery. Methods: A retrospective, population-based, observational study was conducted using two national datasets, Patient Experience Time (PET) and Hospital In-Patient Enquiry (HIPE). The study period was 6th January to 5th July 2020. Results: Comparison between time periods pre- and post-onset of the COVID-19 pandemic within 2020 showed there were 81,712 fewer Emergency Department (ED) presentations (-18.8%), 19,692 fewer admissions from ED (-17.4%) and 210,357 fewer non-COVID-19 hospital admissions (-35.0%) than expected based on pre-COVID-19 activity. Reductions were greatest at the peak of population-level restrictions, at extremes of age and for elective admissions. In the period immediately following the first wave, acute hospital healthcare utilisation remained below pre-COVID-19 levels, however, there were increases in emergency alcohol-related admissions (Rate Ratio 1.22, 95% CI 1.03, 1.43, p-value 0.016), admissions with self-harm (Rate Ratio 1.39, 95% CI 1.01, 1.91, p-value 0.043) and mental health admissions (Rate Ratio 1.28, 95% CI 1.03, 1.60, p-value 0.028). Discussion: While public health implications of delayed and lost care will only become fully apparent over time, recovery planning must begin immediately. In the short-term, backlogs in care need to be managed and population health impacts of COVID-19 and associated restrictions, particularly in relation to mental health and alcohol, need to be addressed through strong public health and health system responses. In the long-term, COVID-19 highlights health system weakness and is an opportunity to progress health system reform to deliver a universal, high-quality, sustainable and resilient health system, capable of meeting population health needs and responding to future pandemics.

The impact of the COVID-19 pandemic on patient complaints within one Irish teaching hospital

“…Interestingly, the two time points contained a high proportion of institutional process complaints, with this being the most common HCAT category used to classify the complaints in both Q4 2019 and Q4 2020. Despite the large systemic changes that occurred as a result of the pandemic (1), patients continued to complain about bureaucratic issues and waiting times in similar proportions, indicating that these problems did not disappear despite the reduced numbers attending hospitals during the COVID-19 pandemic [7]. A recent national study of Irish hospitals also found that institutional process issues were the predominant HCAT category in complaints from Q4 of 2019 [25].…”

“…Efforts to reduce the spread of the virus, such as lockdowns, the migration to virtual healthcare consultations, the cancellation of elective care, and visitor restrictions, all impacted normal healthcare delivery [1,3]. Healthcare staff experienced immense pressure during the early stages of the pandemic, with limited initial knowledge about the features of the virus or its transmission, a shortage of appropriate personal protective equipment (PPE), and the psychological strain of treating patients who were very sick with COVID-19 [4][5][6][7]. Two years on from the beginning of the pandemic, the true extent of the impact the virus has had on the safety and quality of care provided to patients is beginning to be understood [8,9].…”