Change Management That Works: Making Impacts in Challenging Environments

Abstract

The Policy Research Working Paper Series disseminates the findings of work in progress to encourage the exchange of ideas about development issues. An objective of the series is to get the findings out quickly, even if the presentations are less than fully polished. The papers carry the names of the authors and should be cited accordingly. The findings, interpretations, and conclusions expressed in this paper are entirely those of the authors. They do not necessarily represent the views of the International Bank for Reconstruction and Development/World Bank and its affiliated organizations, or those of the Executive Directors of the World Bank or the governments they represent.

The Use of Data Analytics Techniques to Assess the Functioning of a Government's Financial Management Information System: An Application to Pakistan and Cambodia

“…[10] However, the results have often been disappointing. Frequently implementation of FMIS systems has been found to be operationally difficult, prone to cost overruns and delays, and subject to change management issues, 1 [11] which eventually led to unsatisfactory progress. It was estimated that FMIS project completion times range from seven to 14 years [12], which is well beyond the stipulated five-year period for World Bank investment loans and even still an underestimation of implementation time, as it does not account for the many back to back operations.…”