Change in Organizational Work Teams

Rink, Floor; Kane, Aimée A.; Ellemers, Naomi; Vegt, Gerben S. van der

doi:10.1002/9781118909997.ch8

Cited by 1 publication

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“…As outlined in the section on embracing members, groups may also have affiliative concerns, which a change-agent may address by using integrating pronouns (“we,” “our”) rather than the more common differentiating pronouns (“I,” “you”), which in turn, renders groups likely to adopt a new work routine (Kane & Rink, 2015), especially when the change agent joins the group on a permanent basis (Kane & Rink, 2016). In all these studies, groups may have been especially receptive to innovation because of the changes and disruptions that come with newcomer entry (Kane & Rink, 2017; Rink, Kane, Ellemers, & Van der Vegt, 2017).…”

Section: Literature Reviewmentioning

confidence: 99%

Language and Group Processes: An Integrative, Interdisciplinary Review

Swol

Kane

2018

Small Group Research

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This article reviews research that examines the use of language in small interacting groups and teams. We propose a model of group inputs (e.g., status), processes and emergent states (e.g., cohesion, influence, and innovation), and outputs (e.g., group effectiveness and member well-being) to help structure our review. The model is integrated with how language is used by groups to both reflect group inputs but also to examine how language interacts with inputs to affect group processes and create emergent states in groups, and then ultimately helps add value to the group with outputs (e.g., performance). Using cross-disciplinary research, our review finds that language is integral to how groups coordinate, interrelate, and adapt. For example, language convergence is related to increased group cohesion and group performance. Our model provides the theoretical scaffolding to consider language use in interacting small groups and suggests areas for future research.

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