“…This accords with the developing consumer and advocacy culture in the NHS exemplified by Patient Advice and Liaison Services (DoH, 2002), the Expert Patient (DoH, 2001) and a belief that consumers often knew best about their individual health, had a right to be involved in all related decisions and that there should be mutual respect between consumers and professionals (NHSE, 1997). However, for Hewitt-Taylor (2004), it is too simplistic to assume that the imbalance of power can be resolved by one party handing over their surplus to the other, and that this ignores the complexity of power related issues and the context of the relationship. McQueen et al (2002) go further in contending that empowerment is creating a 'false democracy' because of the imbalance in expertise, that the process may undermine 'clinical effectiveness' and thus contradict evidence based practice.…”