“…This inclusion of key non-IT functions affects the role of IT managers in programs, including their status, interactions, roles in governance structures, and all functions associated with achieving a program's goals and benefits. IT enablement in a program alters management roles and governance because employing technology to advance an organization can profoundly change internal processes, cross functional boundaries, involve technology risks due to instability and innovation in the field, raise concerns of sabotage and security, and generate social consequences from resistance and naiveté (Bernardi, Constantinides, & Nandhakumar, 2017;Markus, 2004;Seddon, Calvert, & Yang, 2010).…”