Challenges and Solutions of Agile Software Development Implementation: A Case Study Indonesian Healthcare Organization

Abstract

One healthcare organization in Indonesia has implemented Agile software development (ASD) to complete software development. The organization's problems are postdeployment system bugs, and some software development projects must carry over to the following year. This study aims to assess and provide recommendations for improving agile software development by identifying the challenges faced. Research conducts literature reviews on previous research to identify challenges in ASD in several organizations. Research is also conducted using quantitative methods by surveying software development teams to validate implementation challenges and provide recommendations for these challenges. The results of this study were in the form of a survey attended by thirty-one respondents. The study results found that 14 challenges were faced in other organizations, and 11 were faced by one healthcare organization in Indonesia. Healthcare organizations in Indonesia can apply recommendations to make awareness related to understanding agile software development culture and make adjustments to project documentation by aligning with agile values.