Challenges and opportunities – lessons from destinations and organizations

Costa, Jorge; Montenegro, Mónica; Gomes, João Pedro

doi:10.1108/whatt-08-2018-0057

Cited by 8 publications

(9 citation statements)

References 1 publication

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“…Further to the identification of such issues, the increasing manifestation of concepts such as tourismphobia, overtourism, tourist gentrification or simply visitor pressure is noted and investigated. For Costa et al [77], analyzing the case of Portugal, overtourism is indicated as a future important challenge alongside sustainability, the quality of tourism offers and human resources. Destinations require a clear strategy based on sustainable principles in order to maintain and expand the benefits of tourism.…”

Section: Implications Of Overtourism In City Destinationsmentioning

confidence: 99%

Overtourism: A Literature Review to Assess Implications and Future Perspectives

et al. 2019

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Overtourism is an emerging concept facing the world’s main tourist destinations. The growth that tourism has undergone in recent decades is of two different types. On the one hand, the development of new technologies and the creation of low-cost airline carriers have increased tourism levels, leading to growth even in emerging economies. On the other hand, uncontrolled demand alongside a concentration of tourism in particular destinations impact negatively both territories and local communities. The problems caused in some destinations by the increasing, ongoing growth in tourism have created the issue of “overtourism,” which is assuming an increasing significance in the literature. This paper contributes to the literature by providing an exploratory study with which to better understand the origins of overtourism, its implications, and predicted future perspectives in respect to the issue. Examination of the new evidence presented here contributes to the expanding knowledge of particular problems of tourism development.

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Section: Implications Of Overtourism In City Destinationsmentioning

confidence: 99%

Overtourism: A Literature Review to Assess Implications and Future Perspectives

et al. 2019

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“…France has always been a well-known destination and has been ranked number one in terms of visitor numbers over the past years [ 37 ]. Being the symbol of France, several studies proved that Paris encounters problems of overtourism [ 38 , 39 ]. This study thus scrutinized the top ten cultural and heritage attractions in Paris [ 40 ]: Notre-Dame de Paris, Basilica of the Sacred Heart of Paris, Louvre Museum, Tour Eiffel, Centre Pompidou, Musée d’Orsay, City of Science and Industry, Museum of Natural History, Arc de Triomphe, and Sainte-Chapelle, and analyzed visitor experiences when travelling to attractions with an intensely high concentration of tourists.…”

Section: Methodsmentioning

confidence: 99%

Tourist Experiences at Overcrowded Attractions: A Text Analytics Approach

Egger

2021

Information and Communication Technologies in Tourism 2021

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As a result of travel activities, overtourism has become a global issue. Even after the COVID-19 pandemic, the topic of overtourism would benefit localized overcrowding as a new occurrence in the tourism industry. Since there is no specific measurement to evaluate tourist experiences at crowded attractions, this study aims to explore the perception and feelings of tourists when they visit popular and crowded attractions through topic modeling and sentiment analysis based on TripAdvisor online reviews as of the end of 2019. By investigating the top 10 attractions in Paris, the results present 24 topics frequently discussed by tourists. Examples of some topics related to overtourism are safety, service, queuing, and social interaction. Specifically, tourists felt the most negative towards safety and security among all the identified topics. By bridging overtourism, text analytics, and user-generated-content, this study contributes to the field of tourist experiences and crowd management.

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“…The constant development, liberalism, and boosterism, supported by associated optimism have been the dominant logic within the industry and among its advocates [76][77][78]. The overtourism phenomenon currently observed, particularly in European cities, is the harmful consequence of these policies to the sector's evolution [16,69,[79][80][81][82][83].…”

Section: Social Conflicts In Overtourism: Causes Approaches and Appmentioning

confidence: 99%

Deconstructing the Overtourism-Related Social Conflicts

Zmyślony¹,

Kowalczyk-Anioł²,

Dembińska³

2020

Sustainability

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The debate on overtourism still lacks conceptual precision in its delineation of the constituent elements and processes. In particular, conflict theory is rarely adopted, even though the social conflict is inscribed into the nature of this phenomenon. This article aims to frame the discussion about (over)tourism within the perspective of social conflict theory by adopting the conflict deconstructing methods in order to diagnose the constructs and intensity of disputes associated with overtourism. In pursuit of this aim, the study addresses the following two research questions: (1) To what extent has the heuristic power of the conflict theory been used in overtourism discourse? and (2) How can overtourism be measured by the nature of the social conflicts referring to urban tourism development? The systematic literature review was conducted to analyze research developments on social conflicts within the overtourism discourse. In the empirical section (the case studies of the Polish cities, Krakow and Poznan), we deconstruct the social conflicts into five functional causes (i.e., values, relationship, data, structural, and interests) to diagnose the nature of the conflicts with respect to urban tourism development. This study shows that value conflicts impact most intensively on the nature and dynamics of the conflicts related to overtourism.

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Challenges and opportunities – lessons from destinations and organizations

Cited by 8 publications

References 1 publication

Overtourism: A Literature Review to Assess Implications and Future Perspectives

Overtourism: A Literature Review to Assess Implications and Future Perspectives

Tourist Experiences at Overcrowded Attractions: A Text Analytics Approach

Deconstructing the Overtourism-Related Social Conflicts

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