One of the biggest challenges the world is facing these days is to reduce the greenhouse gases emissions in order to prevent the global warming. Since a significant quantity of CO2 emissions is the result of the energy producing process required in industry or buildings, the waste heat recovery is an important aspect in the fight for preserving the planet. In this study, an innovative waste heat recovery system which can recover waste heat energy from cooling liquids used in industry or in different processes, was designed and subjected to experimental investigations. The equipment uses heat pipes to capture thermal energy from the residual fluids transiting the evaporator zone and transfer it to the cold water transiting the condenser zone. The efficiency of the heat exchanger was tested in 9 scenarios, by varying the temperature of the primary agent to 60, 65 and 70 °C and the volume flow rate of the secondary agent to 1, 2 and 3 L/min. The temperature of the secondary agent and the volume flow rate of the primary agent were kept constant at 10 °C, respectively 24 L/min. The results were later validated through numerical simulations, and confirmed that the equipment can easily recover waste thermal energy from used water with low and medium temperatures at very low costs compared to the traditional heat exchangers. The results were promising, revealing an efficiency of the equipment up to 76.7%.