“…Globally, these policy statements are found, for example, in United Nations documents such as the Madrid International Plan of Action on Ageing (United Nations, 2002). Little is known, however, about the outcomes of these national policies, especially at local levels, where they are supposed to be enacted (Cook & Klein, 2005;Johansson & Borell, 1999). In Sweden, as in many welfare systems, there is a lack of empirical data about older people's actual use of formal channels of influence (Braye, 2000;Cook & Klein, 2005;Janlöv, Hallberg, & Petersson, 2006).…”