CATI Site Management in a Survey of Service Quality

Batcher, Mary; Scheuren, Fritz

doi:10.1002/9781118490013.ch25

Search citation statements

Order By: Relevance

Paper Sections

Select...

Work Environment1

Citation Types

Supporting

Mentioning

Contrasting

Year Published

2003

Publication Types

Select...

Other1

Relationship

Self Cite0

Independent1

Authors

Journals

Cited by 1 publication

(1 citation statement)

References 4 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…It is important to have a work environment that is characterized by collaboration in teams and that utilizes data and lessons learned from previous experiences (see Batcher and Scheuren, 1997). This includes the continuous collection of process data and the use of embedded experiments to advance knowledge in the field.…”

Section: Work Environmentmentioning

confidence: 99%

Sampling Error

2003

Introduction to Survey Quality

View full text Add to dashboard Cite

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

show abstract

Section: Work Environmentmentioning

confidence: 99%

Sampling Error

2003

Introduction to Survey Quality

View full text Add to dashboard Cite

show abstract

CATI Site Management in a Survey of Service Quality

Cited by 1 publication

References 4 publications

Sampling Error

Sampling Error

Contact Info

Product

Resources

About