“…The NPIS comprises 14 items identifying essential relational qualities stressed in the nursing literature (Watson , Martinsen , Eriksson ,b, Nåden & Eriksson , Nåden & Sæteren , Levy‐Malmberg et al . ). Examples of NPIS‐items include ‘Having trust and confidence in the staff nurses’; ‘The nurses take me seriously’, ‘Interaction with nurses makes me feel good’ as well as experiences of being respected and recognised as a person, being listened to and feel included in decisions.…”