Caring Behavior of Nurse Managers: A Literature Review

Abstract

The primary objective of this review was to examine the research literature for evidence about the caring behavior of Nurse Managers. After searching, we found 14 themes from five articles, then we rearranged the 14 themes into three themes of caring behavior of manager nurses. The first theme is the duty of nurse managers to improve nurse caring by coordingating nurses’ care of patients. This includes increasing continuity and accessibility of care for patients, promoting nurse’s careers professionally, supporting work balance, implementing caring behavior, and managing a caring culture. The second theme is the character of a nurse manager, such as democratic leadership, voluntary sharing, communication, respect, and feeling care. The third theme is the supporting and inhibiting factors for nurse managers such as formal organizational support, informal support from nurses, and a sense of mutual care between peers. The results suggest that nurse manager must have a strong role and character to maintain the caring culture of nurses.
 
 Keywords: caring, nurse manager, care manager, qualitative

Effect of caring behaviour approach to improve nurses’ caring character in medical-surgical wards

“…However, there were some nurses who showed the value of caring character was still not sufficient as many as 10 nurses. Some caring characteristics that didn't apply were spending time with clients, and helping clients meet their basic needs (Permana & Hilmi, 2021). Some nurses answered the caring character questionnaire assuming that if nurses spend time with clients then they will never rest during work hours.…”

Effect of caring leadership intervention program for first‐line nurse managers on their managerial actions and nurse outcomes

“…The nurse manager is a cultural builder and a source of nurse caring behaviours in managing health care (AbouHashish & Khatab, 2018; Permana & Hilmi, 2021). There is a known conflict disconnect between how nurse managers perceive their behaviours and how their behaviours are perceived by staff nurses.…”

“…Nurse managers can have an effective role in reducing the psychological pressure on nurses and consequently adverse nurse outcomes (Permana & Hilmi, 2021; Wolverton, 2016). Leadership caring behaviour of nurse managers may affect nurses' work satisfaction, nurses' decisions to leave or stay within the unit/hospital, their work engagement to achieve hospital goals and their professional practice of nursing.…”

Role of Nurse Managers’ Sustainable Management Behaviors in Building Sustainability Consciousness among Nurses

“…(11) These crucial professionals are in charge of supervising groups of nurses that manage a unit or service daily operations, and have a significant impact on the capacity of front-line nurses to innovate and provide high-quality, compassionate, patient care. (12) These experts effectively and efficiently manage the material and human resources required to provide that care. Through the promotion of sound praxis, nurse managers have a significant impact on the management of morally sound actions and cultural builders.…”

“…(14) Those professionals always focus on proposing various sustainability initiatives, promoting sustainability programmes, guiding project management activities, managing teams, and effectively evaluating sustainable performance, as well as communicating effectively with various departments. (12) In order to restore and demonstrate that nurses do care and are exceptional at their work, it is crucial to implement a genuine, sustainable nursing management approach for facilitating and supporting frontline nursing personnel to innovate and adapt. (15) The path to nursing excellence could be started by concentrating on the resources needed to foster compassion, and provide excellence in nursing care.…”