“…Social media are a web-based application and collaboration platform that permits the production, modification, debate, and exchange of user-generated material (Aichner & Jacob, 2015). Social media usage in organizations will benefit from the interactivity, peer support, and quick response provided by tools that social media can use in the workplace, improving the learning environment (El Ouirdi et al, 2015). According to the research, the popularity of social media technology may be due to its flexible access, timely delivery, and costeffectiveness.…”