Care teams misunderstand what most upsets patients about their care

Conner, Alana; Podtschaske, Beatrice; Mazza, Mary Carol; Zionts, Dani; Malcolm, Elizabeth J.; Thomson, Carey C.; Singer, Sara J.; Milstein, Arnold

doi:10.1016/j.hjdsi.2022.100657

Cited by 1 publication

(1 citation statement)

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“…The results of this meta‐ethnography indicate that continuous practical and emotional support from health care professionals, family and/or friends is important for patients in coping with the discomfort and difficulties encountered when having day surgery treatment. As in our findings, other research has reported of patients feeling upset due to experiences of coldness and neglect from staff (Conner et al., 2022). Therefore, it has be suggested that health care professionals should strive to ensure patients are treated with dignity and respect (Jaensson et al., 2019).…”

Section: Discussionsupporting

confidence: 91%

Patients' experiences of day surgery and recovery: A meta‐ethnography

Thoen,

Sæle,

Strandberg

et al. 2023

Nursing Open

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AimTo explore and synthesise findings from qualitative studies on adult patients' experiences of day surgery and the processes of recovery.BackgroundThere has been a shift in the practice of elective surgery, from inpatient to ambulatory treatment. Accordingly, more patients are undergoing day surgery and expected to care for themselves at home. To our knowledge, an updated metasynthesis on patients' experiences of day surgery across diverse contexts and continents is lacking.DesignMeta‐ethnography.MethodsMEDLINE, EMBASE and CINAHL were systematically searched for qualitative research in English published between 2006 and 2023. Noblit and Hare's meta‐ethnographic approach guided the synthesis of findings from 12 qualitative studies, and the eMERGe Reporting Guidance was used in the writing of this article.ResultsFour themes were revealed: (1) requests for tailored information, (2) challenges of recognising and understanding postoperative symptoms, (3) being dependent on continuous professional and personal support and (4) calling for individual adaptation.ConclusionOur meta‐ethnography indicates there is a need to improve information provision to better prepare patients for the processes of day surgery and recovery and promote their self‐care abilities. Our findings highlight the importance of ensuring adequate levels of individualised care and support throughout the treatment process.Relevance to Clinical PracticeTo improve quality of care in day surgery practice, implementation of interventions to enhance information provision and promote self‐care during recovery at home may be considered. Pre‐admission appointments that incorporate provision of tailored information and assessment of the patients' individual needs of care and support, home conditions and access to assistance from family/friends can be recommended.

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Section: Discussionsupporting

confidence: 91%