“…Practical support was provided in the form of assisting in transport, communication with health professionals (Liu et al , 2017; Thyli et al , 2014), providing information or knowledge (Doshani et al , 2007), advocacy and daily healthcare. Emotional support was provided by listening to worries or concerns (Lawrence et al , 2006), while providing a sense of security (Liu et al , 2017) and personalised altruistic care (Saltus and Pithara, 2015), as recounted by a research participant now living in Wales:I think it’s more about, um, the fact that, your family and friends, it’s not paid care, it’s, it’s love care, it’s care from the heart. So that does make a great deal of difference because professionals come in and it’s a job, you know, there is, you know, they come in, they do a job, they’ve got, there are time constraints and all those other things.
Saltus and Pithara (2015)…”