“…5 The number of professionals involved in care coordination for older adults with heart failure varies from 3 to 32. 6 This kind of fragmentation means it is incumbent on healthcare professionals to spend time learning a patient's history, recent care and current needs and then adjusting their work to the work of other involved healthcare professionals. 7 Up to 37% of clinical time is spent on coordination activities, such as reading and actioning correspondence from other services, sending referrals and searching for information on care provided in other services that is not readily on hand, although this time is rarely written into clinical schedules.…”