Caracterización de buenas prácticas y necesidades de mejora en los servicios de orientación para el empleo//Characterization of good practices and needs improvement in the public services of guidance for the employment

Abstract

débiles, concluyendo sobre la necesidad de incorporar un modelo más integral en estos servicios, con una red de recursos que facilite un seguimiento adecuado de las acciones orientadoras; así como reforzar las buenas prácticas implementadas y ampliar el esfuerzo por adaptarse mejor a las demandas y a las particularidades de los usuarios.Palabras clave: Orientación profesional, servicios de orientación para el empleo, necesidades de orientación, buenas prácticas, orientador laboral. ABSTRACTThis study aims to identify needs and experiences/factors that characterize good practices in the employment services, developing in two phases respectively. For this, a mixed study was carried out, applying a questionnaire to 214 users of various services located in the Region of Andalusia. 25 of them were also interviewed. For the analysis of the data, the content analysis was used by the elaboration of a category system, supported by the SWOT technique and the triangulation. The results indicate the existence of needs related to insufficient infrastructure in services, time and opening hour limitations, and excessive bureaucracy, as well as insufficient provision of information and poor career guidance skills. We also identified good practices associated with actions to improve self-knowledge and to strengthen self-esteem and decisionmaking as well as actions to optimize networking and to develop job-searching strategies. Triangulation enabled us to identify strong and weak points and to reach the conclusion that a more integrated model is needed for such services with a network of resources to facilitate adequate follow-up of guidance actions. It is also necessary to strengthen the good practices adopted and to make greater efforts to adapt better to users' needs and characteristics.

Self-Application of the CCP Model among Socio-Labor Counseling Professionals: Evaluation of the Impact on Their Careers and Social Sustainability Actions

“…Socio-labor counseling was discussed as a profession that provides aid, support, and social support to enable the person receiving counseling to optimize their resources and implement a strategy to overcome difficulties, thus promoting full and productive employment and decent work for all (SDG 8) (O4). This accomplishment highlights the importance of responding to the diversity of individual needs in each life context [26][27][28], thereby making a specific contribution to the inclusion and promotion of opportunities (SDG 4).…”

“…The employment counseling model used in Spain has limitations that indicate a need to adopt changes [25][26][27] with the aim of developing more proactive practices that are consistent with the approaches taken to career counseling throughout life. It is necessary to adopt methodologies that support adaptation to the diversity of user needs, promote the development of career self-management skills and facilitate the construction of a professional project [27][28][29].…”