2020
DOI: 10.5585/remark.v19i4.18697
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Capacidades de marketing e vantagem competitiva de destinos turísticos

Abstract: Objetivo: Este artigo tem como objetivo investigar em um determinado grupo de destinos turístico o efeito potencial de mediação das capacidades de marketing (capacidade de inovação de serviços, capacidade de branding, hospitalidade e gestão de relacionamento com o cliente) na relação estabelecida entre a orientação para o mercado e a vantagem competitiva das empresas do setor de hospitalidade e sua influência na competitividade do destino turísticoMetodologia: Um levantamento foi realizado em 8 cidades turísti… Show more

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Cited by 2 publications
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“…The findings provided by our research reaffirm, more broadly, that these companies use socially based market regulations to respond to the economic, social, education, health, workforce development and environmental problems faced by B companies. Social entrepreneurs generate impact from what others see as feasibility, such as employing the disabled to create a competitive advantage [114][115][116]. They challenge the prevailing assumption that profit firms incrementally and/or independently improve their practices to support the initially intended impact.…”
Section: Discussionmentioning
confidence: 99%
“…The findings provided by our research reaffirm, more broadly, that these companies use socially based market regulations to respond to the economic, social, education, health, workforce development and environmental problems faced by B companies. Social entrepreneurs generate impact from what others see as feasibility, such as employing the disabled to create a competitive advantage [114][115][116]. They challenge the prevailing assumption that profit firms incrementally and/or independently improve their practices to support the initially intended impact.…”
Section: Discussionmentioning
confidence: 99%