2009
DOI: 10.1080/10810730902814079
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Cancer and Patient–Physician Communication

Abstract: As patients are increasingly involved in the selection of their care, communication between health care providers and patients takes on new importance. The present article reviews the most common approaches to improve patient communication, distinguishing among patient-directed and provider-directed approaches, as well as introducing multimedia programs designed to enhance communication. We conclude by delineating new critical areas for future research including peer-to-peer patient communication and the chall… Show more

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Cited by 38 publications
(36 citation statements)
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References 27 publications
(28 reference statements)
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“…Patient–provider communication that is characterized by shared decision making has been consistently shown to improve patient outcomes in a range of acute and chronic health conditions, including cancer. In the past, provider-directed and patient-directed interventions have been used to improve commonly-faced communication challenges (Diefenbach et al, 2009). For providers, the curriculum in medical and nursing training programs should increase the level of training devoted to developing effective patient–physician communication skill.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Patient–provider communication that is characterized by shared decision making has been consistently shown to improve patient outcomes in a range of acute and chronic health conditions, including cancer. In the past, provider-directed and patient-directed interventions have been used to improve commonly-faced communication challenges (Diefenbach et al, 2009). For providers, the curriculum in medical and nursing training programs should increase the level of training devoted to developing effective patient–physician communication skill.…”
Section: Discussionmentioning
confidence: 99%
“…Furthermore, a range of communication skills have been shown to improve patient satisfaction with communication including expressing caring and warmth, being patient-centered, engaging in shared decision making, and making clarifying statements (Simpson et al, 1991). For patients, a patient education system can be developed and used for cancer patients who do not engage in much information seeking during medical interviews with providers to improve communication with physicians (Cegala, Post, & McClure, 2001; Diefenbach et al, 2009). For example, the PACE (Presenting, Asking, Checking, Expressing) education system is designed for improvement of patient’s communication with physician in presenting feelings; asking questions; checking understanding of information provided; and expressing any concerns about the treatment options (Cegala, McClure, Marinelli, & Post, 2000; Cegala et al, 2001).…”
Section: Discussionmentioning
confidence: 99%
“…A trusting relationship between patients and their physicians can result in improved communication and medical decision-making, decrease patient fear, and improve treatment adherence [43, 44]. Effective patient-physician communication is related to improved adherence to medical regimens, better decision-making, and increased satisfaction with the patient-physician relationship [45, 46]. Cultural competency skills can assist patient-provider communication.…”
Section: Methodsmentioning
confidence: 99%
“…Healthcare practitioners must be aware of their vital function and be trained to interact proficiently with patients 5 to maximize the effectiveness of their messaging techniques (Diefenbach et al, 2009). Effective communication by physicians results in a plethora of positive effects, increasing patients' satisfaction of the healthcare experience and their overall health outcomes (Robinson et al, 2008).…”
Section: The Role Of Healthcare Providersmentioning
confidence: 99%