Can you connect with me now? How the presence of mobile communication technology influences face-to-face conversation quality

Przybylski, Andrew K; Weinstein, Netta

doi:10.1177/0265407512453827

Cited by 457 publications

(368 citation statements)

References 13 publications

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“…Creating and searching for similarities either in face-to-face conversations or using communication technology can encourage a development of trust and create good relationships between two people or more (Przybylski & Weinstein, 2013;Gill et al, 2006). In this study, being mindful towards similarities occurred during the Initial Phase and the Meeting Phase.…”

Section: Mindful Towards Similaritiesmentioning

confidence: 83%

E-ISSN: 2289-1528 https://doi.org/10.17576/JKMJC-2018-3401-03 The Relationship Components of Communication Competence in the Direct Selling Process in Malaysia

Omar¹

2018

JKMJC

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The key purpose of this paper is to explore the nature of communication competence in the direct selling context by investigating the case of direct sellers in Malaysia. The growth in direct selling worldwide has a large influence in Malaysia. In 2016, more than 3.9 million people were involved as direct sellers and 62% of these were women. This phenomenon requires a better understanding of direct selling as a communication process. For this study, eleven informants were selected from different environments of the direct selling business. This design can incorporate a diversity of direct selling context. This research employed observations and interviews to explore what constitutes communication competence in the Malaysian direct selling process by taking direct sellers conceptions of their work as the point of face-to-face interaction with potential buyers. This study found that the relationship components of communication competence play an important role in the direct selling process. Friendly attitude, similarities, and fairly calm were among the ten relationship components that have been identified in this study. Obviously, the relationship components emerged in the five direct selling communication phases namely as the preparation phase, initial meeting phase, meeting phase, closing phase, and the communication disruption. This study advocated that direct sellers should attain to communicate competently in order to develop new relationships with their potential buyers.

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Section: Mindful Towards Similaritiesmentioning

confidence: 83%

E-ISSN: 2289-1528 https://doi.org/10.17576/JKMJC-2018-3401-03 The Relationship Components of Communication Competence in the Direct Selling Process in Malaysia

Omar¹

2018

JKMJC

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“…This is a plausible hypothesis considering that narcissism is associated with more frequent social media use (Carpenter, 2012;Panek, Nardis, & Konrath, 2013), and that studies have found that mobile phones can reduce people's empathy, feelings of closeness, feelings of trust, and prosocial behaviors (Abraham, Pocheptsova, & Ferraro, 2012;Przybylski & Weinstein, 2013). Yet even though mobile phones may distract people from face-to-face interactions under some circumstances, they also literally connect us to others, making us feel closer to loved ones when there is physical distance ("Always connected: How Smartphones and Social Keep Us Engaged," 2013; Coyne, Stockdale, Busby, Iverson, & Grant, 2011;Faulkner & Culwin, 2005;Padilla-Walker, Coyne, & Fraser, 2012;Pettigrew, 2009).…”

Section: The Malleability Of Empathymentioning

confidence: 99%

Can Text Messages Make People Kinder?

Konrath¹

2015

Character

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“…This happens independent of the actual importance of the received message, the situation you are in, and independent of what your direct conversation partner may feel like if your attention repeatedly shifts away from an emotional meaningful moment to this smart piece of technology. Thus, it is no wonder that studies already demonstrated that a silent phone lying on the table has negative impacts on the conversation atmosphere [120]. The threat is always present-the conversation could be interrupted any time.…”

Section: Technology-mediated Behavior In Conflict With Social Normsmentioning

confidence: 99%

Towards Homo Digitalis: Important Research Issues for Psychology and the Neurosciences at the Dawn of the Internet of Things and the Digital Society

Montag

Diefenbach

2018

Sustainability

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Abstract:The present article gives an overview on central challenges humans face at the dawn of complex digital societies and the Internet of Things (IoT), i.e., a world completely connected to the Internet. Among the many challenges to be handled in digital societies is a growing fragmented life style leading to loss of productivity as well as moments for self-reflection. In all this, it is of tremendous importance to understand the impact of digital worlds on our brains and psyches and to reveal possible unintended side-effects of technology use. Does human nature change due to constant interactions with virtual realities? In this context, we also face the challenge to design digital worlds according to our mammalian-emotional heritage deeply anchored in subcortical areas of the human brain. Here, we refer to emotional needs as carved out by Panksepp's Affective Neuroscience Theory and how they can or cannot be fulfilled in digital worlds. Aside from a review of several key studies dealing with the raised challenges, some first solutions to successfully meet the mentioned problems are provided to achieve sustainable and healthy digital worlds, with whom humans can interact carefree on a daily basis.

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Can you connect with me now? How the presence of mobile communication technology influences face-to-face conversation quality

Cited by 457 publications

References 13 publications

E-ISSN: 2289-1528 https://doi.org/10.17576/JKMJC-2018-3401-03 The Relationship Components of Communication Competence in the Direct Selling Process in Malaysia

E-ISSN: 2289-1528 https://doi.org/10.17576/JKMJC-2018-3401-03 The Relationship Components of Communication Competence in the Direct Selling Process in Malaysia

Can Text Messages Make People Kinder?

Towards Homo Digitalis: Important Research Issues for Psychology and the Neurosciences at the Dawn of the Internet of Things and the Digital Society

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