2017
DOI: 10.3109/13668250.2017.1310818
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Can the job demand-control-(support) model predict disability support worker burnout and work engagement?

Abstract: Background Research shows that up to 43% of disability support workers (DSWs) report poor psychosocial work outcomes (e.g., stress, job burnout, low job satisfaction). This study examined whether the job demand-control-(support) model offers a valid explanation of DSW burnout and work engagement. Method 325 DSWs completed online measures of burnout, work engagement, workload, job control, and supervisor or colleague support. Results Significant three-way interactions between workload, control and colleague sup… Show more

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Cited by 43 publications
(50 citation statements)
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“…Work experience and gender can affect job burnout (64,65) and job satisfaction (8,12) and thus, can confound the results. Moreover, employees' perceptions of job burnout and job satisfaction can vary across industries.…”
Section: Control Variablesmentioning
confidence: 99%
“…Work experience and gender can affect job burnout (64,65) and job satisfaction (8,12) and thus, can confound the results. Moreover, employees' perceptions of job burnout and job satisfaction can vary across industries.…”
Section: Control Variablesmentioning
confidence: 99%
“…Previous studies with this model support the association between poor work results (for example, exhaustion, stress, poor well-being, etc.) with high levels of demands or work load (for example, [28][29][30]), low control over work, or the degree of autonomy in the application of labor decisions (for example, [31][32][33]). In addition, the low level of support perceived by colleagues or supervisors also influences (for example, [27,34]).…”
Section: Introductionmentioning
confidence: 99%
“…2011; Gray‐Stanley and Muramatsu 2013; Vassos et al . 2017). In terms of protective processes, to date, a single study has examined the potentially protective role of perceived social support on the association between exposure to challenging behaviours and burnout symptoms among staff and reported that perceived social support moderated the effect of work demands (including exposure to challenging behaviours) on personal accomplishment (Devereux et al ., 2009b).…”
Section: Introductionmentioning
confidence: 99%