Can the Ebola experience in West Africa help to combat the COVID-19 pandemic? Testing the critical incident management systems model in the COVID-19 context
Abstract:PurposeThis study explored whether the critical incident management systems (CIMS) model can predict the EMS performance in the COVID-19 context. Past research has established the significance of early detection and response (ER) in the context of Ebola virus disease (EVD), prompting a question of whether the model can also be helpful in the COVID-19 context. Consequently, the authors assessed whether ER influences the impact of communication capacity (CC), reliable information channel (RC) and environment (EN… Show more
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