2020
DOI: 10.1177/2378023120948711
|View full text |Cite
|
Sign up to set email alerts
|

Can Social Media Anti-abuse Policies Work? A Quasi-experimental Study of Online Sexist and Racist Slurs

Abstract: The authors use the timing of a change in Twitter’s rules regarding abusive content to test the effectiveness of organizational policies aimed at stemming online harassment. Institutionalist theories of social control suggest that such interventions can be efficacious if they are perceived as legitimate, whereas theories of psychological reactance suggest that users may instead ratchet up aggressive behavior in response to the sanctioning authority. In a sample of 3.6 million tweets spanning one month before a… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

0
9
0

Year Published

2021
2021
2023
2023

Publication Types

Select...
5

Relationship

2
3

Authors

Journals

citations
Cited by 8 publications
(9 citation statements)
references
References 37 publications
(50 reference statements)
0
9
0
Order By: Relevance
“…Our estimates of the frequency of harassing race and gender material could be relatively conservative, for instance, given that the bulk of our dataset relied on neutral hashtags. Our results also call attention to the necessity for further scholarly work that just now is beginning to consider practices and policies to mitigate serious abuse on these platforms [ 27 , 28 , 32 , 72 ].…”
Section: Discussionmentioning
confidence: 93%
See 2 more Smart Citations
“…Our estimates of the frequency of harassing race and gender material could be relatively conservative, for instance, given that the bulk of our dataset relied on neutral hashtags. Our results also call attention to the necessity for further scholarly work that just now is beginning to consider practices and policies to mitigate serious abuse on these platforms [ 27 , 28 , 32 , 72 ].…”
Section: Discussionmentioning
confidence: 93%
“…Several studies examine the way digital forms of harassment target, and affect, women [ 15 , 24 26 ]. These troublesome messages often reinforce traditional feminine stereotypes, such as expectations of physical beauty, sexual “purity,” and a temperament that is pleasant, kind, and soft [ 27 ]. Online content also can aim to degrade women sexually and contain threats of sexual violence [ 26 , 28 ].…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Another growing area of research involves leveraging online data for exploring diffusion on a massive scale (e.g., Chen et al, 2021;Felmlee et al, 2020;Rajkumar et al, 2022). Online platforms are also useful in contexts where in-person data are missing or infeasible.…”
Section: Implications Of Diffusion Through Social Network: Homogeniza...mentioning
confidence: 99%
“…The Twitter networks used in our sample were previously gathered outside of this study (Felmlee et al 2020) via the Twitter API using a keyword search function, based on a period of one week at the end of February 2017. Tweets were collected that contained aggressive, harmful terms (i.e., curse words) that targeted women and minorities.…”
Section: Datamentioning
confidence: 99%