Can risk communication in mass media improve compliance behavior in the COVID-19 pandemic? Evidence from Vietnam

Thanh, Pham Tien; Tùng, Lê Thanh

doi:10.1108/ijssp-05-2021-0122

Cited by 17 publications

(16 citation statements)

References 77 publications

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“…In the recent decades, information and communication technologies have been important instruments that support governmental policies and decision-making processes and enhance the outreach of risk communication messages, especially during the time of a crisis like COVID-19 pandemic (Ar and Abbas, 2020; Shen et al , 2018). In the digital age, internet can spread useful information to a large audience, but it is also a good source of spreading fake news, rumors or misinformation that may spread panic to the public, influence their opinions or decisions and, thus, hinder the anti-pandemic efforts (Radu, 2020; Thanh and Tung, 2021). Therefore, mainstream risk communication through different channels was a core solution to tackle the infodemic problem and provided the public with accurate information, thereby improving their knowledge and shaping their behavior (Duong et al , 2020; Wong and Sam, 2010).…”

Section: Introductionmentioning

confidence: 99%

The role of government risk communication in public health emergencies: evidence from the COVID-19 pandemic

Thanh

Tùng

2022

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Purpose During the COVID-19 pandemic, government risk communication to the public was among the critical works, as the governments had to fight two enemies at once: the pandemic itself and the infodemic surrounding the COVID-19. Government risk communication could provide the public with prompt and accurate information as well as eliminate fake news, rumors and misinformation, thereby raising the public’s knowledge and risk perception and, thus, shaping their compliance with the government’s advices and directives. The purpose of this paper is to examine the effects of government risk communication through mass media on the public’s knowledge, risk perception and compliance with safety measures during the COVID-19 pandemic. Design/methodology/approach The ordinary least square and probit regression models were used for analyzing data collected from citizens living in Vietnam during the COVID-19 social distancing. Findings The results of this paper show that government risk communication enhances the public’s knowledge of the COVID-19 and raises their risk perception of the virus. In addition, government risk communication is found to shape the public’s compliance with most safety measures. Practical implications This paper offers practical implications for containing a pandemic (especially in the context that vaccines are unavailable or insufficient) by emphasizing the role of government risk communication. Originality/value This paper is among the first attempts that examine the role of government risk communication through mass media in enhancing the public’s knowledge, their risk perception and their compliance with safety measures during a pandemic.

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Section: Introductionmentioning

confidence: 99%

The role of government risk communication in public health emergencies: evidence from the COVID-19 pandemic

Thanh

Tùng

2022

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“…Community-oriented support in rural areas is similar to existing successful risk communication efforts shared in scholarly work (Adebisi et al, 2021;Tam et al, 2021). There was also successful community engagement where bottom-up communication took place in Kerala, Vietnam, and Singapore, covering developing and developed countries (Adebisi et al, 2021;Tam et al, 2021;Thanh, 2021). This community engagement allows trusted communication, including unheard voices toward the top hierarchy, and can effectively manage risk in a situation such as a pandemic, as suggested by the WHO (World Health Organization, 2021).…”

Section: Discussionmentioning

confidence: 75%

Risk Communication During COVID-19 Pandemic: Impacting Women in Bangladesh

et al. 2022

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Risk communication during COVID-19 is essential to have support, but it is challenging in developing countries due to a lack of communication setup. It is more difficult for the low-income, marginal communities, and specifically, women in developing countries. To understand this, particularly during the COVID-19 pandemic, we conducted a qualitative study among N = 37 women (urban 20, rural = 17) across Bangladesh that presents the risk communication factors related to social and financial challenges. It reveals that the majority of the urban communities lack communication with local authorities, where urban low-income communities are the worst sufferers. Due to that, the majority of the urban participants could not get financial support, whereas the rural participants received such support for having communications with local authorities during the pandemic. However, access to technology helped some participants share and receive pandemic-related information about risk communication, and the adoption of financial technology helped to get emergency financial support through risk communication. Moreover, this work is expected to understand the role of risk communication during the COVID-19 pandemic among women in Bangladesh.

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“…With access to real-time information in this pandemic crisis, unverified information and a spike in social media rumors have somehow create a new breed of fear [ 19 , 20 , 21 ]. In addition to the wide and common role of the press and social media in spreading the Vietnamese government’s information related to COVID-19 pandemic in delivering risk communication messages to the public, the fake news phenomenon has been emerging substantially since the crisis impact of the COVID-19 pandemic [ 22 ]. Therefore, hospital healthcare workers being influenced by the community can also be understood as the exposure to negative risk communication.…”

Section: Discussionmentioning

confidence: 99%

Associated Factors with Perceived Fear of COVID-19 among Vietnamese Hospital Healthcare Workers during Fourth Wave of the COVID-19 Pandemic: Policy Implications for Interconnected and Social- and Personal-Based Health Support

et al. 2021

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(1) Background: The present study measures the fear of COVID-19 among hospital healthcare workers and identifies several factors associated with increasing fear of COVID-19. (2) Methods: A cross-sectional, hospital-based survey was conducted on healthcare workforce recruited from the National Hospital of Tropical Diseases from 1 October 2021 and 20 October 2021. We selected the participants who have been directly involved in diagnosing, treating, or providing nursing care to patients with COVID-19. The primary data was collected via sending the invitation directly to the participants, utilizing structured self-completed questionnaires. The seven-item fear of COVID-19 scale was used to measure the data. The responses of 208 hospital healthcare workers were included in the final analysis. (3) Results: Total score of COVID-19 fear was 19.62 (SD = 5.22). The COVID-19 fear score of 7 items ranged from 2.38 (SD = 0.83) to 3.21 (SD = 0.96). The lowest and highest scores were the item ‘My hands become clammy when I think about Corona’ and the item ‘I am most afraid of corona’ was the highest, respectively. Linear regression of the COVID-19 fear showed that the factors positively correlated with the fear of COVID-19 among hospital healthcare workers were: being influenced by the community (p = 0.001), feeling at very high risk of COVID-19 (p = 0.03), and experiencing traumatic stress with an academic event (p = 0.042). (4) Conclusions: Although these findings merit further elaboration, these preliminary findings suggest relatively great fear of the COVID-19 pandemic among Vietnamese hospital healthcare workers and that social and personal connections are necessary for maintaining the mental wellbeing.

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Can risk communication in mass media improve compliance behavior in the COVID-19 pandemic? Evidence from Vietnam

Cited by 17 publications

References 77 publications

The role of government risk communication in public health emergencies: evidence from the COVID-19 pandemic

The role of government risk communication in public health emergencies: evidence from the COVID-19 pandemic

Risk Communication During COVID-19 Pandemic: Impacting Women in Bangladesh

Associated Factors with Perceived Fear of COVID-19 among Vietnamese Hospital Healthcare Workers during Fourth Wave of the COVID-19 Pandemic: Policy Implications for Interconnected and Social- and Personal-Based Health Support

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