Can Lean Thinking enhance research administration?

Abstract

Background: Hospital research administration is expected to provide improved work efficiency and service delivery in the upcoming years. Meanwhile, resources to support scientific research are dwindling, as is the amount of research support personnel. The aim of the study was to investigate the research admission's user needs, their opinions on the state of today's scientific research and also to assess its future development needs and find out whether a customer-oriented management philosophy such as Lean Thinking could be implemented in the research administration setting to enhance work processes and services.

What enables ethically conducted clinical research in hospitals? Views of the administrative staff

“…24 Therefore we think that hospital research administration should seek ways to reduce bureaucracy, which can be avoided by streamlining the actions and efficiency of the research administration. 48,49 Furthermore, regulatory authorities, health policy makers, researchers and health care personnel should come together to seek ways to streamline and harmonise the processes that govern whether and how clinical research is conducted as well as the related regulations and guidelines. 47 Finally, both previous literature and our participants highlight that administrative staff have the responsibility to ensure that adequate resources, including staff, time, space and equipment, are available and used reasonably 6,11,12 and that the clinical staff is qualified, by means of education, training and experience, to perform the research-related tasks in an ethical manner.…”