“…Most publications fall under the healthcare (see for example Ginsberg et al, 2009;Yang et al, 2011;Dehkordy et al, 2014) and economy (see for example Choi & Varian, 2009ª;Schmidt & Vosen, 2009;Baker & Fradkin, 2011;Bughin, 2015) fields, but work was also performed in finance (Smith, 2012), communication and marketing (Granka, 2010); religion (Scheitle, 2011); education (Vaughan-Frias et al, 2013), and cinema (Judge & Hand, 2010). The hospitality and tourism sector was analysed in the studies developed by Chamberlin, 2010;Choi and Varian, 2009b;Shimshoni et al, 2009;Suhoy, 2009;Smith and White, 2011;Artola and Galán, 2012;Gawlik et al, 2011;Saidi et al, 2010;Pan et al, 2012;Concha et al, 2015;Kallasidis, 2015;Bangwayo-Skeete and Skeete (2015); Dinis et al 2013Dinis et al , 2015); Jackman and Naitram, 2015); Yang et al (2015); Rivera (2016);and Li et al, 2017).…”