Can an Office Practice Telephonic Response Meet the Needs of a Pandemic?

North, Frederick; Varkey, Prathibha; Bartel, Gregory A.; Cox, Debra L.; Jensen, Patricia L.; Stroebel, Robert J.

doi:10.1089/tmj.2010.0102

Cited by 19 publications

(24 citation statements)

References 9 publications

(9 reference statements)

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“…For example, the implementation of nurse triage telephone lines to facilitate antiviral prescribing could help reduce treatment delays [48, 49] and pre-dispensing of antivirals to individuals at high-risk of complications from influenza has also been suggested as a means of ensuring timely treatment of those most at risk of severe outcomes [50]. Temporary vaccination clinics were used to increase coverage during the 2009 H1N1 pandemic vaccination campaign and such dispensing points could also be considered for antiviral distribution [51].…”

Section: Discussionmentioning

confidence: 99%

Estimating the United States Demand for Influenza Antivirals and the Effect on Severe Influenza Disease During a Potential Pandemic

O’Hagan

Wong

Campbell

et al. 2015

Clinical Infectious Diseases

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Following the detection of a novel influenza strain, A(H7N9), we modeled the use of antiviral treatment in the United States to mitigate severe disease across a range of hypothetical pandemic scenarios. Our outcomes were total demand for antiviral (neuraminidase inhibitor) treatment and the number of hospitalizations and deaths averted. The model included estimates of attack rate, healthcare-seeking behavior, prescription rates, adherence, disease severity, and the potential effect of antivirals on the risks of hospitalization and death. Based on these inputs, the total antiviral regimens estimated to be available in the United States (as of April 2013) were sufficient to meet treatment needs for the scenarios considered. However, distribution logistics were not examined and should be addressed in future work. Treatment was estimated to avert many severe outcomes (5,200–248,000 deaths; 4,800–504,000 hospitalizations); however, large numbers remained (25,000–425,000 deaths; 583,000–3,700,000 hospitalizations), suggesting that the impact of combinations of interventions should be examined.

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Section: Discussionmentioning

confidence: 99%

Estimating the United States Demand for Influenza Antivirals and the Effect on Severe Influenza Disease During a Potential Pandemic

O’Hagan

Wong

Campbell

et al. 2015

Clinical Infectious Diseases

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“…We also know that telephone treatment protocols can decrease office visits. 21 Portal implementations that can appropriately direct patients to a treatment protocol may also decrease appointment demand. Some portals are programmed to actively encourage patient appointments.…”

Section: In the Kaiser Permanentementioning

confidence: 99%

Impact of Patient Portal Secure Messages and Electronic Visits on Adult Primary Care Office Visits

North

Crane

Chaudhry

et al. 2014

Telemedicine and e-Health

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“…Given the current pandemic, all face‐to‐face clinic visits have been canceled and replaced with virtual or telephone clinics at the local cardiac center. Concerns regarding medical access with telemedicine have limited its expansion, but there have been several instances (for example during the H1N1 pandemic) where unnecessary clinic visits were reduced via a telephone triage system without reducing medical access 9 …”

Section: Clinics and Telemedicinementioning

confidence: 99%

The Pan London Emergency Cardiac Surgery service: Coordinating a response to the COVID‐19 pandemic

et al. 2020

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Over the last 4 months, the novel coronavirus, SARS‐CoV‐2, has caused a significant economic, political, and public health impact on a global scale. The natural history of the disease and surge in the need for invasive ventilation has required the provision of intensive care beds in London to be reallocated. NHS England have proposed the formation of a Pan‐London Emergency Cardiac surgery (PLECS) service to provide urgent and emergency cardiac surgery for the whole of London. In this initial report, we outline our experience of setting up and delivering a pan‐regional service for the delivery of urgent and emergency cardiac surgery with a focus on maintaining a COVID‐free in‐hospital environment. In doing so, we hope that other regions can use this as a starting point in developing their own region‐specific pathways if the spread of coronavirus necessitates similar measures be put in place across the United Kingdom.

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Can an Office Practice Telephonic Response Meet the Needs of a Pandemic?

Abstract: a telephone triage solution for the acute demands of influenza H1N1 demonstrated how patients had needs met telephonically while preserving medical access for others.

Cited by 19 publications

References 9 publications

Estimating the United States Demand for Influenza Antivirals and the Effect on Severe Influenza Disease During a Potential Pandemic

Estimating the United States Demand for Influenza Antivirals and the Effect on Severe Influenza Disease During a Potential Pandemic

Impact of Patient Portal Secure Messages and Electronic Visits on Adult Primary Care Office Visits

The Pan London Emergency Cardiac Surgery service: Coordinating a response to the COVID‐19 pandemic

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