“…A variety of metrics were applied to the performance assessment of personalization. (1) forty-six percent of the studies (29/63) used performance criteria (e.g., recall, mean reciprocal rank, normalized discounted cumulative gain, precision, mean absolute error, receiver operating characteristics, and F1) [ 23 , 29 , 34 , 35 , 36 , 37 , 38 , 39 , 41 , 42 , 45 , 47 , 48 , 49 , 50 , 51 , 52 , 58 , 59 , 62 , 63 , 64 , 66 , 68 , 72 , 74 , 75 , 80 , 81 ]. (2) twenty studies used user-centered usability criteria (e.g., usability, satisfaction, acceptance, perceived usefulness) [ 27 , 28 , 30 , 31 , 32 , 33 , 40 , 44 , 55 , 56 , 57 , 60 , 63 , 64 , 65 , 67 , 70 , 79 , 84 , 85 ].…”