Call Center Customer Sentiment Analysis Using ML and NLP

Aattouri, Imad; Mouncif, Hicham; Rida, Mohamed

doi:10.1109/sita60746.2023.10373715

2023 14th International Conference on Intelligent Systems: Theories and Applications (SITA) 2023

DOI: 10.1109/sita60746.2023.10373715

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Call Center Customer Sentiment Analysis Using ML and NLP

Imad Aattouri,

Hicham Mouncif,

Mohamed Rida

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Call Center Customer Sentiment Analysis Using ML and NLP

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