Cacophonies in the Contemporary Chorus About Change at Public Worksites, as Contrasted With Some Straight-Talk From a Planned Change Perspective

Golembiewski, Robert T.; Vigoda, Eran; Sun, Ben-chu

doi:10.1081/pad-120006544

Cited by 3 publications

References 21 publications

(21 reference statements)

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The specificity of public service reform

Caiden

Sundaram

2004

Public Admin & Development

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Despite universal recognition of the decline of public services and the need for reforms, considerable divergence of views exists on the strategy and sequencing of reform for individual countries according to their capacities and level of development. This article reflects on the general contours of public service reform, emphasising past experience, the need to be pragmatic rather than idealistic, the mudding of the waters by the New Public Management movement, the complications of structural adjustment programmes of international financial institutions and the damage resulting from the imposition of universal solutions unfitted and unsuitable to local circumstances. Reform needs political and bureaucratic champions, careful preparation, patience and necessary investment, and capacity to neutralise opposition. Ultimately, one has to allow for a shifting combination of history, culture, politics, economics, sociology, ideology and values in each country.This analysis is applied to the possibility of reforming the public service of India, the second most populous country in the world, and the lessons to be gleaned for developing and implementing the strategy.The article then concludes with an outline of some universal problems facing public service reformers all around the globe such as corruption, the future role of government, shape of the civil service, reversing its erosion and addressing issues of fragmentation, compensation and diversity. Copyright © 2004 John Wiley & Sons, Ltd.

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The specificity of public service reform

Caiden

Sundaram

2004

Public Admin & Development

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Public sector reform in Sub‐Saharan Africa: what can be learnt from the civil service performance improvement programme in Ghana?

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Analoui

Nana-Agyekum³

2008

Public Admin & Development

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This paper focuses on public sector management reform ‘best‐practice’ case experience from Sub‐Sahara African (SSA). Given that ‘best‐practice’ is a relative concept and often debatable, the paper uses the Ghana Civil Service Performance Improvement Programme (GCSPIP) experience as rather a ‘good‐practice’ case with the view to sharing the outcome and lessons to encourage collaborative‐learning. It seeks to share the outcome and lessons learnt by the Ghana civil service reform with future public service reformers and to contribute to the literature. The paper concludes with an adaptable three‐dimensional framework. The framework argues that successful future public service reform (PSR) should consider three broad issues: first, are the ‘critical success factors’, including wholehearted political leadership commitment; wholehearted bureaucratic leadership commitment; thoughtful synergistic planning/preparation; patience for implementation and evaluation; capacity to convince; neutralise and accommodate reform‐phobias and critics; sustainable financial and technical resource availability and conscious nurturing of general public support. Second, is the need for reformers to appreciate the concerns of the public and the civil society scepticism of public ‘institutions’ and its ‘operatives’ and finally placing any reform programme in a country‐specific context, including understanding its history, culture, politics, economy, sociology, ideology and values. Copyright © 2008 John Wiley & Sons, Ltd.

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Public Service Reform

Caiden¹

2005

International Development Governance

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Cacophonies in the Contemporary Chorus About Change at Public Worksites, as Contrasted With Some Straight-Talk From a Planned Change Perspective

Cited by 3 publications

References 21 publications

The specificity of public service reform

The specificity of public service reform

Public sector reform in Sub‐Saharan Africa: what can be learnt from the civil service performance improvement programme in Ghana?

Public Service Reform

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