“…International tourist arrivals grew by 6% in the first four months of 2018, compared to the same period last year, not only continuing the strong trend of 2017, but exceeding the forecasts of the World Tourism Organization (UNWTO, 2018). Business tourism has gained increasing importance in the last decades worldwide (Iacuone & Zarrilli, 2018). This article focuses on one of the fastest growing segments in tourism, called MICE (meeting tourism, incentives, conferences and exhibitions), which worldwide has increased simultaneously with economic growth and globalization trends, there are many reasons, among the most mentioned are the economic benefits for the destination and community (Horváth, 2011;Martín et al, 2017;Xie & Sinwald, 2016), because it generates on average a higher level of expenditure, reduces seasonality, contributes to the regeneration of destinations, disseminates knowledge and improves innovation and creativity (OMT, 2014), this type of tourism was valued at $ 752 billion in 2016 (Allied Marked Research, 2016).…”