Business strategy and business environment: The impact of virtual communities on value creation

Ardley, Barry; McIntosh, Eleanor

doi:10.1002/jsc.2287

Cited by 6 publications

(4 citation statements)

References 37 publications

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“…Each of the three generated solutions supports a combination of interventions that could strategically intensify relationships and interactions among local actors (e.g., permanent residents of the local community; local businesses) as co‐creators of the event and destination experience. Nowadays, the consumers cannot and should not be considered as passive subjects, since they are actually active participants through their engagement in value development (Ardley & McIntosh, 2019). The application of the SDL reiterates the importance and value of the co‐creation process among destination actors rather than the product outcome, yet it further highlights the complexity of the underlying dynamics between the roles and interests of key actors (Della Corte, et al, 2018).…”

Section: Discussionmentioning

confidence: 99%

“…The application of the SDL reiterates the importance and value of the co‐creation process among destination actors rather than the product outcome, yet it further highlights the complexity of the underlying dynamics between the roles and interests of key actors (Della Corte, et al, 2018). Such strategic changes can lead to value sharing where the event participants can substantially influence the related decision‐making (Ardley & McIntosh, 2019). Destination managers can have the ability for increasing the destination brand desirability (a high attractiveness of a brand by certain consumer categories; Phau et al, 2022) of Patras.…”

Section: Discussionmentioning

confidence: 99%

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Chaordic event co‐creation and tourism destination image: Strategic carnival shifts in the post‐pandemic era

Pappas,

Glyptou,

Karadimitriou

2024

Strategic Change

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Major street events, such as carnivals, offer a unique opportunity for destination experience value co‐creation by participants which relates directly to the destination image. This study uses service‐dominant logic (SDL) to consider the effects of event co‐creation on destination image from the point of view of a participatory process rather than from an outcome perspective. Drawing from a sample of 400 street event participants in the Patras Carnival in Greece, it examines the complexity aspects of co‐creational experience and its influence upon the destination image of the host city. Those aspects are examined by means of fuzzy‐set qualitative comparative analysis. The findings revealed three sufficient configurations (co‐creational involvement and satisfaction; co‐creational event image; experience‐satisfaction nexus) that could affect the destination image of the host destination. The paper contributes to the theoretical body of experiential co‐creational approaches to destination image with clear managerial implications for both event organizers and destination managers.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Chaordic event co‐creation and tourism destination image: Strategic carnival shifts in the post‐pandemic era

Pappas,

Glyptou,

Karadimitriou

2024

Strategic Change

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“…A key aspect of contemporary digital life is the way that various platforms can effectively bring people together. In online communities, value creation depends on the quality of the interactions shared between not only the company and the customer, but between the customer and the customer (Ardley and McIntosh, 2019). In terms of the former, one respondent points out, “I think the site has done the best to interact with its audience while being online.…”

Section: The Visitor Experiencementioning

confidence: 99%

Innovation in agricultural and county shows: conceptualising the e-eventscape

Bosworth¹,

Ardley

Gerlach

2021

IJEFM

Self Cite

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PurposeIn response to the cancellation of a host of events during the summer of 2020, the purpose of this paper is to examine the rapid innovation that created an online County Show. County Shows are traditionally associated with agriculture and the wider rural economy of a region and provide a range of visitor experiences alongside business networking and trading opportunities. The case of the online Lincolnshire Show sought to replicate many aspects of a physical show, and this paper evaluates its effectiveness by applying a newly developed e-eventscape model.Design/methodology/approachA mixed-methods approach generated data from businesses, visitors and the show organiser. Surveys and social media feedback from attendees captured overall satisfaction levels and suggestions for improvements. Participation in the online Business Breakfast event along with an interview with the chief executive officer (CEO) of the Show provided deeper understanding of the innovation occurring.FindingsThe nature of innovation was strongly rooted in place, despite creating a virtual product. Local networks and supporters were critical to staging the online Show. The proposed e-eventscape model allowed an effective appraisal of the online Show, identifying many strengths in terms of the user interface and aesthetics as well as opportunities for improvement, especially linked to greater interactive engagement.Originality/valueThe impacts of coronavirus disease 2019 (COVID-19) have accelerated digital innovation in a range of events and festivals. This provides an opportunity to examine the evolving role of Shows in the rural economy and the innovation processes that have emerged. As well as presenting original insights into rural innovation, the paper develops and tests a new e-eventscape model applicable to the growing field of online events and festivals. Findings indicate that there is considerable scope for organisers to embed online content into the future of many live Shows and festivals, far beyond the COVID-19 pandemic.

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“…At present, every organization is operating in rapidly changing and very competitive environment as per Ardley & Mcintosh (2019). They further elaborated that every company may have to face global, economics and technological changes when operating their business activities.…”

Section: Background Of the Studymentioning

confidence: 99%

The Impact of Training and Development on Employee Performance of Apparel Industry in Sri Lanka

Gammanpila

Kodisinghe

2020

Wayamba J Mgt

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The main objective of the study is to identify how training and development affects operational level employee performance in the context of the apparel industry in Sri Lanka. The researchers carefully chosen three leading apparel sector companies in Sri Lanka for this study. The reason for selecting this research topic is that it was identified that apparel companies were facing issues where employees make errors and delays and their performance has significantly reduced. It was identified that there are mistakes and delays from machine operators' side which affects target achievement, thereby shipment delays to the end customer. Over the last year, there was an error rate of 5 percent which causes a massive waste of materials and fabric. Key performance indicator achievement fell by 10 percent which hit revenue adversely and this has led to customers delaying payments and moving on to competitors who are more punctual. This demonstrates the importance of training and development which will reduce errors, mistakes and delays. The independent variables considered were orientation training, coaching, job rotation, mentoring and continuous job training while the dependent variable was employee performance in the apparel industry. A structured questionnaire was used to gather data which was distributed to 210 respondents who were selected on convenience sampling. The findings denoted that there is a strong positive impact of all independent variables on the dependent variable.

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Business strategy and business environment: The impact of virtual communities on value creation

Cited by 6 publications

References 37 publications

Chaordic event co‐creation and tourism destination image: Strategic carnival shifts in the post‐pandemic era

Chaordic event co‐creation and tourism destination image: Strategic carnival shifts in the post‐pandemic era

Innovation in agricultural and county shows: conceptualising the e-eventscape

The Impact of Training and Development on Employee Performance of Apparel Industry in Sri Lanka

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