Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect

Turienzo, Javier; Cabanelas, P.; Lampón, Jesús F.

doi:10.1016/j.jbusres.2022.113481

Cited by 19 publications

(7 citation statements)

References 59 publications

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“…The study examines the antecedents of team alignment leading to team performance by highlighting the crucial role of customer–provider relationship, trust and commitment, with moderating role of the relationship length. As echoed in a previous study, customer centricity is one of the core dimensions of digital transformation (Peter et al , 2020), and thus businesses need to offer value suited to their individual markets (Turienzo et al , 2023). This study also highlights the significance of the customer–service provider relationship to provide personalized solutions.…”

Section: Discussionmentioning

confidence: 91%

“…Literature is further limited as the nature of relationship-building in B2B contexts is a relatively contemporary (Lasrado et al , 2022), in particular using social exchange theory to explain team performance. While relationship literature mainly examined business benefits by identifying antecedents and practices (Turienzo et al , 2023; Chen et al , 2017), the latter is the least examined area in the B2B literature. Thus, this study contributes to the B2B literature by combining relationship literature (with social exchange theory) and team performance constructs.…”

Section: Discussionmentioning

confidence: 99%

“…For instance, social exchange has positive impact on cooperating parties in the digital context, despite the fact that they may be socially distanced. While digitalization generates cost- and time-saving benefits for businesses, it may also hinder innovation (Salo et al , 2020) due to the lack of face-to-face communication, consultation and processes being automated, so there is less personal connectivity (Turienzo et al , 2023). For this reason, researching digitalization and its effect on the customer–service provider relationship is highly warranted.…”

Section: Literature Reviewmentioning

confidence: 99%

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Antecedents of team alignment for team performance: length of relationship as a moderator

Jadhav

Fatima

Quazi

2023

JBIM

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Purpose While scholarly attention has mainly focused on team-level or relational constructs for the success of team performance, understanding the inter-play between these two streams of research remains limited in digital transformation projects. Borrowing from social exchange theory, this study aims to explore the antecedents of team alignment leading to team performance with mediation effects of trust, commitment and customer–service provider relationship. The moderating role of relationship length was also examined. Design/methodology/approach Data was collected using a survey of 180 employees working on digital projects in B2B context, mostly in the Indo-Pacific region, specifically Singapore, Indonesia, Malaysia and India. Partial least squares method with multi-group analyses and bootstrapping method were used to analyze the data. Findings Findings show that customer control and team capability are the strongest antecedents of team alignment, and inter-play between the customer–provider relationship with team-level constructs is also significant. Relationship length has higher level of moderation impact on trust–team performance link compared to commitment–team performance relationship. Research limitations/implications The study considers moderation impact of relationship length on trust, commitment and team performance but not other constructs. Also, gender ratio is skewed in the data set. Practical implications Digital transformation practitioners need to be aware of relational constructs (not only team-level constructs) when designing successful long-term digitalization strategies for organizations. Originality/value This study is one of the first to document the inter-play between team alignment and relational constructs (such as trust, commitment, and customer–service provider relationship), with moderation impact of relationship length leading to team performance in digital transformation projects.

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Section: Discussionmentioning

confidence: 91%

Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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Antecedents of team alignment for team performance: length of relationship as a moderator

Jadhav

Fatima

Quazi

2023

JBIM

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“…Third, incumbents struggle to make EVs attractive to mainstream customers because their business models are optimized for combustion-engine cars (Bohnsack et al, 2014). Fourth, ongoing digitalization, the development of radical technologies such as autonomous-driving software, and the corresponding reorganization of business models through changing value-creation processes hold great potential for disruption (Turienzo et al, 2023). Lastly, it is challenging to unleash the disruptive potential of EVs due to the systemic nature of the technology (Pinkse et al, 2014), and increasing the attractiveness of the car alone will not suffice (Pinkse et al, 2014).…”

Section: Research Settingmentioning

confidence: 99%

Enacting disruption: how entrepreneurial ventures innovate value propositions to increase the attractiveness of their technologies

Antonio,

Schmidt,

Kanbach

et al. 2023

IJEBR

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PurposeEntrepreneurial ventures aspiring to disrupt existing market incumbents often use business-model innovation to increase the attractiveness of their offerings. A value proposition is the central element of a business model, and is critical for this purpose. However, how entrepreneurial ventures modify their value propositions to increase the attractiveness of their comparatively inferior offerings is not well understood. The purpose of this paper is to analyze the value proposition innovation (VPI) of aspiring disruptors.Design/methodology/approachThe authors used a flexible pattern matching approach to ground the inductive findings in extant theory. The authors conducted 21 semi-structured interviews with managers from startups in the global electric vehicle industry.FindingsThe authors developed a framework, showing two factors, determinants and tactics, that play a key role in VPI connected by a continuous feedback loop. Directed by the determinants of cognitive antecedents, development drivers and realization capabilities, aspiring disruptors determine the scope, focus and priorities of various configuration and support tactics to enable and secure the success of their value proposition.Originality/valueThe authors contribute to theory by showing how cognitive antecedents, development drivers and capabilities determine VPI tactics to disrupt existing market incumbents, furthering the understanding of configuration tactics. The results have important implications for disruptive innovation theory, and entrepreneurship research and practice, as they offer an explanatory framework to analyze strategies of aspiring disruptors who increase the attractiveness of sustainable technologies, thereby accelerating their diffusion.

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“…Alkilani and Loosemore (2022) argue that selectively incorporating factors within business models can influence competency in construction organisations. The influence on the overall performance is justified by the complex internal-internal and internal-external interactions, as theoretically indicated (Turienzo et al, 2023). Haftor and Climent Costa (2023), who explore business model transformations needed to embrace innovations, infer the importance of revealing the contingency factors and their influence on organisations' performance.…”

Section: Theoretical Underpinning: Contingency Theorymentioning

confidence: 99%

Broader use of the Modern Methods of Construction (MMC) in the UK public sector: A Business Model Canvas (BMC) perspective

Saad¹,

Dulaimi²,

Zulu³

2023

Journal of Open Innovation: Technology, Market, and Complexity

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Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect

Cited by 19 publications

References 59 publications

Antecedents of team alignment for team performance: length of relationship as a moderator

Antecedents of team alignment for team performance: length of relationship as a moderator

Enacting disruption: how entrepreneurial ventures innovate value propositions to increase the attractiveness of their technologies

Broader use of the Modern Methods of Construction (MMC) in the UK public sector: A Business Model Canvas (BMC) perspective

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