Business Intelligence and Analytics Use, Innovation Ambidexterity, and Firm Performance--Model

Spurring SMEs’ performance through business intelligence, organizational and network learning, customer value anticipation, and innovation - Empirical evidence of the creative economy sector in East Java, Indonesia

“…Furthermore [ 29 ], made the discovery that the application of business intelligence (BI) is driving the transformation of information engineering to optimize business decisions and operations, resulting in high performance. Lastly [ 30 ], proposed that business intelligence and analytics (BI&A) can support innovation, provide organizational value, and enhance performance.…”

“…An empirical gap is found where not all organizational learning directly affects firm performance [ 25 , 35 ]. Therefore, this gap attracts mediation in the form of innovations produced by companies, and innovation has also proven to play a major role in achieving SMEs performance [ 25 , 26 , 28 , 30 ]. Meanwhile, not only organizational learning predisposes to innovation, but network learning also positively induces innovation [ 31 , 36 ].…”