Business Competence of Information Technology Professionals: Conceptual Development and Influence on IT-Business Partnerships

Bassellier, Geneviève; Benbasat, Izak

doi:10.2307/25148659

Cited by 351 publications

(279 citation statements)

References 29 publications

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“…Bassellier and Benbasat (2004) suggest that organizations still need to educate their IT professionals to be more business-oriented. Similarly, Bassellier et al (2003) argue that since IT knowledge and experience are vital, organizations should put junior business managers on project teams that deal with IT implementations so they get IT experience early in their careers.…”

Section: Implications For Practitioners: Key Takeawaysmentioning

confidence: 99%

IT Alignment: What Have We Learned?

Chan

Reich

2007

Journal of Information Technology

752

639

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We provide a review of the alignment literature in IT, addressing questions such as: What have we learned? What is disputed? Who are contributors to the debate? The article is intended to be useful to faculty and graduate students considering conducting research on alignment, instructors preparing lectures, and practitioners seeking to assess the 'state-of-play'. It is both informational and provocative. Challenges to the value of alignment research, divergent views, and new perspectives on alignment are presented. It is hoped that the article will spark helpful conversation on the merits of continued investigation of IT alignment.

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Section: Implications For Practitioners: Key Takeawaysmentioning

confidence: 99%

IT Alignment: What Have We Learned?

Chan

Reich

2007

Journal of Information Technology

752

639

View full text Add to dashboard Cite

show abstract

“…The capabilities of computers and communications are powerful enablers of process innovation, yet, successful process innovation can be realised when both technical and human enablers are carefully combined (Davenport, 1993 (OECD, 2010) which in turn potentially increases innovation efforts and provides significant efficiency gains. Much of the innovation that has been adopted as business practice relies heavily on information systems (IS) and information technology (IT) for practicality (Bassellier and Benbasat, 2004) considering today's Internet based or 'net enabled' organizations. In literature, several streams of the role of information systems and technology in supporting innovation exist, including business process redesign (Khosrowpour, 2006), innovation diffusion (Bofondi and Lotti, 2006), and IT strategy (Ross et al, 1996).…”

Section: Process Innovationmentioning

confidence: 99%

An Exploratory Analysis of Employees and Customers’ Responses in Determining the Technological Innovativeness of Banks

Obeng

Mkhize

2017

E J Info Sys Dev Countries

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The banking sector globally is saddled with intensified competition. Coupled with global economic situation of little tolerance for inappropriate resources usage, financial institutions have to pursue different strategies to meet the challenges and opportunities of providing quality services to existing customers, attract new customers, improve the turnover of employee, and increase long-term firm performance. Innovation and technology are considered fundamental elements of strategic management. Implementing strategies to achieve a better relationship between technological innovation and financial services are essential. In determining the level of banking technological innovation, the study analyses responses as perceived by customers and employees at branch level of universal banks in Ghana and examines how these perceptions influence their preferences and assessments. 88% of customers and 96% of employees indicated their banks are innovative. 92% of customers will recommend their banks to others, whiles 81% of employee indicated positive innovation impact on profitability. From a logistic regression model, eight (8) factors were found to be significant (p-value <0.05), indicating that customers are more likely to rate banks as innovative for service offering consistency with the latest innovations, product or service quality, new or improved product or service, and products or services features. For bank employees, innovation effect on process, innovation effect on risk management, and innovation effect on employee productivity were identified as the main perceptions for rating their banks as innovative. Practical implications and limitations of the study are also presented.

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“…In this study, IS support for strategy is specifically the alignment between IS and technological innovation (how IS support technological innovation as a business strategy). Innovation efforts depend much on information systems for practicality [78]. In literature, there are several streams of the role of information systems and technology in supporting innovation including business process redesign [79], organizational assimilation of IT [80], innovation diffusion [11], and IT strategy [81].…”

Section: Is Support For Technological Innovationmentioning

confidence: 99%

Impact of IS Strategy and Technological Innovation Strategic Alignment on FirmPerformance

Obeng¹,

Mkhize²

2017

IJITCS

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Abstract-The alignment between information systems strategy and business strategy as an important driver of competitiveness has predominantly been assessed through quantitative methods without exploring in detail factors that influence strategic alignment and their implications for perceived business performance. Most IS-business strategic alignment studies dominantly focus on entire business and IS strategies resulting in many findings that are too general and inconclusive. This study aims at assessing strategic alignment factors, their interrelationships, and how they influence the IS-business alignment and its consequential effect on the performance of six universal banks in Ghana. The study followed the systematic procedure of grounded theory design and adopted qualitative dominant crossover mixed analysis. The findings of the study indicate strategic alignment between information systems strategy and technological innovation impacts positively on the performance of a firm where IT utilization complements resources and capabilities.

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Business Competence of Information Technology Professionals: Conceptual Development and Influence on IT-Business Partnerships

Cited by 351 publications

References 29 publications

IT Alignment: What Have We Learned?

IT Alignment: What Have We Learned?

An Exploratory Analysis of Employees and Customers’ Responses in Determining the Technological Innovativeness of Banks

Impact of IS Strategy and Technological Innovation Strategic Alignment on FirmPerformance

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