“…According to (Al-Dmour et al, 2023;Aziz et al, 2023;Blooshi et al, 2023;Louzi et al, 2022a) Information technology (IT) benefits the business world by allowing organizations to work more efficiently and to maximize productivity (Aljumah et al, 2021b;El Khatib and Opulencia, 2015;Mubeen et al, 2022), in hard market conditions, strong competition, and market changes efficiency is a major factor to gain competitive edge over competitors (Ahmed and Nabeel Al Amiri, 2022;Nadzri et al, 2023;Nuseir, 2021;Sakkthivel et al, 2022). Collaborative systems are one of the I.T innovative solutions that is based on connecting various company actors (teams, managers, departments, and many other related parties) in a simple network, according to (Abudaqa et al, 2021;Ahmed et al, 2022;A I Aljumah et al, 2022a) collaborative system is "a set of actors connected by a set of ties" with actors being "persons, teams, organizations, concepts, etc." (Haitham M. Alzoubi et al, 2022a;Amiri et al, 2020;Nuseir and Elrefae, 2022).…”