Burnout and empathy in primary care: three hypotheses

Zenasni, Franck; Boujut, Émilie; Woerner, Aude; Sultan, Serge

doi:10.3399/bjgp12x652193

Cited by 97 publications

(85 citation statements)

References 14 publications

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“…(27) The relationship between empathy and burnout is complex, but further investigation on the direct link between them was beyond the scope of this study.…”

Section: Discussionmentioning

confidence: 99%

Empathy and burnout: a study on residents from a Singapore institution

Lee¹,

Loh²,

Sng³

et al. 2018

smedj

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“…(27) The relationship between empathy and burnout is complex, but further investigation on the direct link between them was beyond the scope of this study.…”

Section: Discussionmentioning

confidence: 99%

Empathy and burnout: a study on residents from a Singapore institution

Lee¹,

Loh²,

Sng³

et al. 2018

smedj

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“…35 They may, in consequence, become less able to adopt the patients' perspective and become less empathic, and prefer to protect themselves using depersonalization. [36][37][38] However, some authors have reported that the ability to take patients' perspectives and to act compassionately, enhances professional accomplishment, thereby reducing depersonalization. 39,40 High burnout levels among medical, 41 dental, 42 pharmacy, 43 and nursing students 44 may be a consequence of dealing with academic stress, 25,33 social and family demands, 43 and exposure to emotional suffering.…”

Section: Introductionmentioning

confidence: 99%

The Roles of Empathy, Attachment Style, and Burnout in Pharmacy Students’ Academic Satisfaction

Silva

Figueiredo-Braga

2019

American Journal of Pharmaceutical Education

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Objective. To investigate empathy, burnout, and attachment style, and to explore the relationships between these variables and academic satisfaction in a group of pharmacy students.Methods. This cross-sectional study included 410 pharmacy students. Students enrolled in the first 2 years (Group 1, n=200) and the last 2 years (Group 2, n=210) of the program were invited to participate. The data collected comprised sociodemographic characteristics; the Portuguese version of the Interpersonal Reactivity Index (IRI) to assess empathy levels; the Maslach Burnout Inventory (MBI) to measure Emotional Exhaustion, Depersonalization, and Personal Accomplishment; the Adult Attachment Scale (AAS) to evaluate students' attachment style; and an original academic satisfaction scale.Results. Although both groups revealed similar levels of empathy, female students showed higher scores in the IRI subscales (p<.001, p=.006, and p=.001) and in Emotional Exhaustion (p=.017). Students included in Group 2 presented significantly higher Depersonalization scores (p=.006). Overall, students reported that they were satisfied with the quality of their academic experience, with a statistically higher (p=.003) score in Group 1. Attachment styles explained 14% of students' Depersonalization and academic satisfaction (11%).Burnout dimensions explained 39% of students' academic satisfaction. Conclusions.Pharmacy students declared to be overall satisfied with their academic life. However, burnout negatively influences their satisfaction at the end of their education. The type of interpersonal relationship influences the ability to understand patients and the quality of the learning experience. Students showed an important burnout level underscoring the need for preventive and restorative interventions.

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“…Zenasni, Boujut, Woerner, and Sultan (2012) have proposed (given the evidence for a negative association between burnout and empathy), that interventions to increase clinicians' level of empathy with service users may serve to prevent or protect against burnout. This suggestion provides supplementary support for investigating mechanisms that can increase clinician empathy levels.…”

Section: Burnout: the Potential Influence On Empathymentioning

confidence: 99%