Building mutual affection-based face in conflict mediation: A Chinese relationship management model

Ran, Yongping; Zhao, Linsen

doi:10.1016/j.pragma.2018.01.013

Cited by 28 publications

(7 citation statements)

References 35 publications

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“…The concept of face in Chinese organizations is congruent with the collectivist culture that underpins ancient and contemporary Chinese society (King & Wei, 2018;Ran & Zhao, 2018). For instance, the face issue has been ingrained in Chinese culture throughout history and has not changed even in modern times.…”

Section: Contextual Factorsmentioning

confidence: 99%

A Case Study on How the Team Leaders in the Chinese University Lead Their Teams: From the Perspective of LMX

Cui

2022

TSSJ

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The purpose of the current study aims to explore the leadership of the team leaders in a Chinese university from the perspective of Leader-Member Exchange (LMX). To fill this gap in the literature, the current study used a qualitative case-study method examining the factors that affect LMX at a Chinese university and the dimensions of LMX at a Chinese university. What emerged from the data was that: (1) all three participants considered followers’ personalities an essential factor affecting the relationship between a leader and their followers; (2) the matching between leaders and followers in their abilities, efforts, and personal aspirations is an essential factor affecting the relationship between leaders and followers; (3) leaders’ prior familiarity with followers is a critical factor affecting the relationship between leaders and followers; (4) the dimensions of leadership in the Chinese cultural context include mutual emotional support, trust, face, loyalty, commitment, and dedication; (5) there exists an element of paternal relationship in terms of the relationship between a leader and their followers in the Chinese culture.

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Section: Contextual Factorsmentioning

confidence: 99%

A Case Study on How the Team Leaders in the Chinese University Lead Their Teams: From the Perspective of LMX

Cui

2022

TSSJ

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“…Over time, scholars have analyzed different aspects (Jacobs and Aakhus, 2002;Aakhus 2003, Greco Morasso, 2011, Vasyleva, 2015van Bijnen and Greco, 2018, etc.). More broadly, some studies in communication, discourse analysis and pragmatics might contribute to a definition of argumentative style in mediation (see for example Higham, 2019;Maley, 1995;Ran and Zhao, 2018).…”

Section: Dispute Mediation As a Genrementioning

confidence: 99%

Mediators’ reframing as a constitutive element of a reconciliatory argumentative style

Greco

Soria

2021

JAIC

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This paper shows that reframing of conflict can be considered as a constitutive element of a “reconciliatory argumentative style” (van Eemeren, 2019), which is typical of dispute mediators, whose aim is to steer parties towards the resolution of their conflict. On the basis of a systematic empirical analysis of mediation cases, we first show that reframing encompasses a change of issue, which may or may not be justified by arguments. Then, we show how it is functional to the three aspects of mediators’ strategic manoeuvring, being used consistently by mediators in their effort to help parties solve their conflict on the basis of reasonable discussion.

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“…Such reintegrative manifestations of shaming are generally institutionally or communally endorsed, and this endorsement implies that the person who is inflicting shame is not really expecting to hurt the shamed person -although hurting her or him may be part of the ritual process -but rather to make the shamed person feel morally accountable for the conflict that has triggered the shaming. In Chinese lingua-culture, sham-ing is perceived to be a threat to the shamed person's (moral) face (lian 脸) (see Ran and Zhao 2019). It is important to note here that in Chinese, there are two notions associated with the English notion of face.…”

Section: Reintegrative Shaming In Chinese Mediation Eventsmentioning

confidence: 99%

The rite of reintegrative shaming in Chinese public dispute mediation

Ran

Zhao

Kádár

2020

PRAG

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This paper examines the ways in which mediators deploy the rite of public shaming in the activity type of public mediation, as a pragmatic device by means of which they exert social control. Our data consists of episodes of public mediation events in rural China, aired in the Chinese Television. Our analytic framework is anchored to the model of interactional relational rituals: we interpret shaming as a morally loaded communal interactional practice, which the mediator can deploy due to their ratified role, but only within frame of the ritual activity type, and with the communal goal of resolving the conflict. Thus, while ritual forms of shaming may be interactionally intensive – e.g. the person who inflicts shame may inflict shame with little mitigation to put pressure on the shamed person – strict rights and obligations regulate the behaviour of the mediator who needs to act as a ‘moral educator’.

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Building mutual affection-based face in conflict mediation: A Chinese relationship management model

Cited by 28 publications

References 35 publications

A Case Study on How the Team Leaders in the Chinese University Lead Their Teams: From the Perspective of LMX

A Case Study on How the Team Leaders in the Chinese University Lead Their Teams: From the Perspective of LMX

Mediators’ reframing as a constitutive element of a reconciliatory argumentative style

The rite of reintegrative shaming in Chinese public dispute mediation

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