Building a Research Model for Mobile Wallet Consumer Adoption: The Case of Mobile Suica in Japan

Amoroso, Donald L.; Magnier‐Watanabe, Rémy

doi:10.4067/s0718-18762012000100008

Cited by 154 publications

(113 citation statements)

References 51 publications

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“…Since NFC-based mobile payment is still in its infancy [5], it will require enthusiastic consumer adoption before it can truly take off. NFC-based mobile payment renders numerous benefits including quick purchasing of products, transferring of secure information by just touching devices.…”

Section: Motivationmentioning

confidence: 99%

“…Prior studies found that attractiveness of alternatives has negative effect on behavioral intention to use a technology or service [5,57,58]. Since NFC mobile payment solutions are still in their infancy, established substitutes with strong network externalities (e.g., cash, credit card or debit card) may be a big barrier to their adoption [5,41].…”

Section: Attractiveness Of Alternatives and Intention To Adopt Nfc-bamentioning

confidence: 99%

“…All items were measured on a five-point Likert scale, ranging from strongly disagree (1) through neutral (3) to strongly agree (5). The resulting questionnaire items for the study were shown in Appendix A.…”

Section: Measurements and Instrument Designmentioning

confidence: 99%

See 2 more Smart Citations

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

Pham

2015

Technology in Society

235

215

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Section: Motivationmentioning

confidence: 99%

Section: Attractiveness Of Alternatives and Intention To Adopt Nfc-bamentioning

confidence: 99%

See 1 more Smart Citation

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

Pham

2015

Technology in Society

235

215

View full text Add to dashboard Cite

“…In mobile banking transactions, [5] argued that not only the security of these payments that is important, the safety of individual and transactional privacy should also be attained to acquire consumer trust. Studies have indicated that perceived privacy risks are directly related to consumer trust in mcommerce and m-payments [2,3,8,12,13].…”

Section: Literature Reviewmentioning

confidence: 99%

Influence of Demographic Factors on Security and Privacy Concerns in Mobile Payments

Bulsara,

Pandya*

2019

IJITEE

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Mobile payment systems are rapidly surpassing traditional payment options due to their ease of use and efficiency. Their convenience, however, raises the question – how secure are these systems? There is a great deal of insecurity and risk for consumers as mobile payments involve a lot of financial information. Past research indicates that when involved in online activities and e-payments, consumers are specifically concerned about privacy and security. This study aims to understand influence of demographic variables on security and privacy concerns of consumers by conducting a survey of 1087 respondents in 4 major cities of the state of Gujarat, India. The results indicate that demographic variables age, occupation, annual income and city have significant relationship with security and privacy concerns of consumers towards mobile payments. The findings of this study can benefit mobile service providers, system developers and m-payment vendors to have an actionable segmentation of different target groups based on demographic variables. Practitioners can formulate relevant strategies to address security and privacy concerns which will ultimately facilitate adoption of mobile payment systems.

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“…Sebuah penelitian menyatakan bahwa perceived security juga berperan untuk menentukan seorang pengguna bersedia melakukan instalasi dan menggunakan aplikasi mobile atau tidak [28]. Perceived security juga memiliki pengaruh positif terhadap niat menggunakan (behavioral intention) [41], [42]. Berdasarkan temuan-temuan teoretis tersebut, maka dapat dirumuskan hipotesis H8.…”

Section: H5 : Motivasi-motivasi Hedonis (Hedonic Motivation/hm)unclassified

Pengaruh Perceived Security terhadap Pengadopsian In-App Purchase pada Aplikasi Mobile

Mahendra¹,

Winarno²,

Santosa³

2017

Jurnal Nasional Teknik Elektro dan Teknologi Informasi (JNTETI)

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Abstract-In-App Purchase or payment system based on application is one of promising revenue model in mobile application for application developers or marketers. However, in-app purchase is placed in the lowest rate compared to other model. This paper attempts to present the analysis of in-app purchase adoption viewed from the user behavior of mobile application as consumers. This study is conducted by combining the unified theory of acceptance and use of technology approach that was developed (UTAUT2) with involving perceived security aspect. The result shows that the habit of potential users, information security assurance, and hedonic motivations of potential users are the main supporting factors in adopting inapp purchase. Those factors can be admitted as a reference in developing mobile application, in order to make in-app purchase can be accepted and used by potential users of mobile application.Intisari-In-App Purchase atau pembayaran dari dalam aplikasi merupakan salah satu model pendapatan aplikasi mobile yang menjanjikan bagi pengembang atau pemasar aplikasi. Namun, in-app purchase menduduki peringkat terendah dibanding dengan model pendapatan aplikasi lainnya. Studi ini mencoba menyajikan analisis pengadopsian in-app purchase dari aspek keperilakuan pengguna aplikasi mobile sebagai konsumen. Hal ini dilakukan dengan pendekatan model gabungan teori penerimaan dan penggunaan teknologi yang telah dikembangkan (UTAUT2) dengan melibatkan aspek persepsi keamanan informasi (perceived security). Hasil analisis menunjukkan bahwa faktor kebiasaan calon pengguna, keyakinan keamanan informasi, dan motivasi hedonis calon pengguna merupakan faktor pendukung utama pengadopsian inapp purchase. Faktor-faktor tersebut dapat dijadikan acuan dalam pengembangan aplikasi mobile, supaya in-app purchase dapat diterima dan digunakan oleh para pengguna potensial aplikasi mobile.Kata Kunci-in-app purchase, UTAUT2, perceived security, partial least squares I. PENDAHULUANPendapatan aplikasi mobile melalui model in-app purchase (pembelian barang virtual dalam aplikasi) tidak sebesar sebagaimana mestinya, khususnya di Indonesia. Data statistik oleh beberapa lembaga survei menyebutkan bahwa pasar aplikasi mobile di Indonesia didominasi oleh aplikasi gratis yang dilengkapi dengan model in-app purchase. Makalah ini mencoba mengeksplorasi alasannya.Pendapatan aplikasi mobile di Indonesia berasal dari tiga model pendapatan [1], yaitu dari iklan dalam aplikasi mobile (in-app advertisement) sebesar US$15 juta, aplikasi berbayar (premium apps) sebesar US$3,2 juta, dan pembelian dalam aplikasi (in-app purchase) sebesar US$2,9 juta per tahun [2]. Jika dikonversikan ke dalam nilai rupiah, secara berturut-turut adalah Rp202,5 miliar, Rp43,2 miliar, dan Rp39,15 miliar per tahun.Sekitar 58% (37,06 juta jiwa) pengguna smartphone di Indonesia mengunduh aplikasi baru setiap bulannya, 99%-nya adalah aplikasi gratis [3], dengan aplikasi gratis yang dilengkapi in-app purchase akhir-akhir ini lebih mendominasi pasar [4]. In-app purchase biasanya terdapa...

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Building a Research Model for Mobile Wallet Consumer Adoption: The Case of Mobile Suica in Japan

Cited by 154 publications

References 51 publications

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

Influence of Demographic Factors on Security and Privacy Concerns in Mobile Payments

Pengaruh Perceived Security terhadap Pengadopsian In-App Purchase pada Aplikasi Mobile

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