Build it Better

Abstract

This quantitative, exploratory article examines the relationship between Department of Defense information technology (IT) program managers (PMs), their technical education, commercial project management certification, and project management success-also known as project efficiency-for IT PMs. It also examines to what extent project management success in scope, schedule, and cost compares with PMs' technical education, commercial project management certification, and the effects of interaction between education type and commercial PM certification.